HP 260 G2 User Manual

Solving memory problems
If you encounter memory problems, some common causes and solutions are listed in the following table.
CAUTION: Power may still be supplied to the DIMMs when the computer is turned o (depending on the
Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug the
computer power cord before attempting to reseat, install, or remove a memory module.
For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory.
Otherwise, the computer will not boot the operating system.
NOTE: The memory count will be aected by congurations with the Management Engine (ME) enabled. The
ME uses 8MB of system memory in single channel mode or 16MB of memory in dual-channel mode to
download, decompress, and execute the ME rmware for Out-of-Band (OOB), third-party data storage, and
other management functions.
System will not boot or does not function properly after installing additional memory modules.
Cause Solution
A memory module is not installed in the DIMM1 or XMM1 socket. Ensure that a memory module is installed in the DIMM1 or XMM1
socket on the system board. This socket must be populated with a
memory module.
Memory module is not the correct type or speed grade for the
system or the new memory module is not seated properly.
Replace module with the correct industry-standard device for the
computer. On some models, ECC and non-ECC memory modules
cannot be mixed.
Out of memory error.
Cause Solution
You have run out of memory to run the application. Check the application documentation to determine the memory
requirements.
Memory count during POST is wrong.
Cause Solution
The memory modules may not be installed correctly. Check that the memory modules have been installed correctly and
that proper modules are used.
Integrated graphics may use system memory. No action required.
Insucient memory error during operation.
Cause Solution
Too many Terminate and Stay Resident programs (TSRs) are
installed.
Delete any TSRs that you do not need.
You have run out of memory for the application. Check the memory requirements for the application or add more
memory to the computer.
70 Chapter 6 Troubleshooting without diagnostics

HP 260 G2 Specifications

General

Tcase	- °C
Bus type	OPI
Stepping	D1
Tjunction	100 °C
Processor cache	2 MB
Processor cores	2
Processor family	Intel® Pentium®
Processor series	Intel Pentium 4000 series for Mobile
Processor socket	LGA 1356 (Socket B2)
Processor threads	4
Processor codename	Skylake
Number of QPI links	-
Processor frequency	2.1 GHz
Processor cache type	Smart Cache
Configurable TDP-down	10 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	2.0
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x4, 4x1
Thermal Design Power (TDP)	15 W
Number of processors installed	1
Maximum number of PCI Express lanes	10
Memory types supported by processor	DDR3L-SDRAM, LPDDR3-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	- V
Memory clock speeds supported by processor	1866, 2133, 1600 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	32 GB
On-board graphics card ID	1916
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 510
Graphics card Open GL support	Yes
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	950 MHz
Number of displays supported (on-board graphics)	3
Processor code	SR2EX
Processor ARK ID	89611
Processor package size	42 X 24 mm
Supported instruction sets	SSE4.1, SSE4.2
Intel Secure Key Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	2133 MHz
Internal memory type	DDR4-SDRAM
Memory layout (slots x size)	1 x 4 GB
Sustainability certificates	EPEAT Gold, ENERGY STAR
Power supply	65 W
Audio chip	Realtek ALC221
Product type	Mini PC
Chassis type	Desktop
Product color	Black
Country of origin	China
HDMI version	1.4
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Thunderbolt 3 ports quantity	0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Operating system installed	FreeDOS
HDD speed	5400 RPM
HDD interface	SATA
Storage media	HDD
Total storage capacity	500 GB

Weight and Dimensions

Depth	175 mm
Width	177 mm
Height	34 mm
Weight	1050 g