Solving Keyboard and Mouse Problems .................................................................................. 145
Solving Hardware Installation Problems .................................................................................. 147
Solving Network Problems .................................................................................................... 149
Solving Memory Problems ..................................................................................................... 153
Solving Processor Problems ................................................................................................... 155
Solving CD-ROM and DVD Problems ...................................................................................... 156
Solving USB Flash Drive Problems .......................................................................................... 158
Solving Front Panel Component Problems ................................................................................ 160
Solving Internet Access Problems ............................................................................................ 160
Solving Software Problems .................................................................................................... 162
Contacting Customer Support ................................................................................................ 164
9 Backup and Recovery ................................................................................................... 165
Restoring and recovering in Windows 7 ................................................................................. 165
System Restore ...................................................................................................... 165
System Recovery ................................................................................................... 166
System Recovery when Windows is responding ......................................... 166
System Recovery when Windows is not responding .................................... 167
System recovery using recovery media ...................................................... 167
Creating recovery media .......................................................... 168
Using recovery media .............................................................. 170
Backup and recovery in Windows 8 ....................................................................................... 171
Backing up your information ................................................................................... 171
Performing a system recovery ................................................................................. 172
Using the Windows recovery tools ........................................................... 172
Using f11 recovery tools ......................................................................... 173
Using Windows 8 operating system media (purchased separately) ............... 173
10 POST Error Messages .................................................................................................. 175
POST Numeric Codes and Text Messages ............................................................................... 176
Interpreting POST diagnostic front panel LEDs .......................................................................... 184
11 Password Security and Resetting CMOS ...................................................................... 187
Establishing a Setup or Power-on password ............................................................................. 188
Resetting the Setup and Power-on password ............................................................................ 189
Clearing and resetting the CMOS .......................................................................................... 190
Appendix A Power Cord Set Requirements ...................................................................... 192
General requirements ........................................................................................................... 192
Japanese Power Cord Requirements ....................................................................................... 192
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