HP D300 - Page 67

HP D300 Digital Dispenser
67
Table 6-1 Error message guide
Error message text
Error message title
Recommended action
Unable to home the stage. (Could not move to
destination.)
Startup Error
Ensure that nothing is obstructing the
motion of the destination plate holder,
and restart the software.
Unable to home the stage. (Lost comms?)
Stage Home Error
Ensure that nothing is obstructing the
motion of the destination plate holder
and that the Dispensehead Cassette is
seated properly. Restart the software if
retry fails.
Unable to home the stage. (Lost comms?)
Startup Error
Ensure that nothing is obstructing the
motion of the destination plate holder,
and restart the software.
Unable to initialize Dispenseheads. (Could not
move to destination.)
Cassette Initialization
Error
Ensure that nothing is obstructing the
motion of the pogo mechanism and that
the Dispensehead Cassette is seated
properly. Restart the software if retry
fails.
Unable to initialize Dispenseheads. (Lost
comms?)
Cassette Initialization
Error
Ensure that nothing is obstructing the
motion of the pogo mechanism, and
restart the software.
Unable to initialize the following hardware
components: Firing System
Startup Error
Close the software, check the USB
connection between the dispenser and
your computer, turn the dispenser on,
and restart the software.
Unable to initialize the following hardware
components: Pogo
Startup Error
Close the software, check the USB
connection between the dispenser and
your computer, turn the dispenser on,
and restart the software.
Unable to initialize the following hardware
components: Stage
Startup Error
Close the software, check the USB
connection between the dispenser and
your computer, turn the dispenser on,
and restart the software.
Unable to initialize the well plate. (Could not
move to destination.)
Plate Initialization Error
Ensure that nothing is obstructing the
motion of the destination plate holder.
Restart the software if retry fails.
Unable to initialize the well plate. (Lost comms?)
Plate Initialization Error
Ensure that nothing is obstructing the
motion of the destination plate holder
and restart the software.
Unable to initialize the well plate. (No plate
detected.)
Plate Initialization Error
Ensure that a plate is on the destination
plate holder and use a plate with a
thickness greater than 12mm.
Unable to initialize the well plate. (Plate is too
thick.)
Plate Initialization Error
Ensure that a plate is on the destination
plate holder and use a plate with
thickness less than 18mm.