HP Dragonfly Folio

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The following illustration shows tape locations. In this step, you are removing the tape shown by

callout 5.

62 Chapter 5Removal and replacement procedures for authorized service provider parts

Main Page

Table of Contents4
1 Product Description8
2 Components11
Right11
Left11
Display13
Low Blue Light Mode (Select Products Only)13
Keyboard Area14
Touchpad14
Touchpad Settings14
Adjusting Touchpad Settings14
Turning on the Touchpad14
Touchpad Components15
Lights15
Special Keys17
Bottom18
Labels19
Using a SIM Card (Select Products Only)20
Determining the Correct SIM Card Size for Your Computer20
Inserting a Nano SIM Card21
3 Illustrated Parts Catalog22
Computer Major Components22
Display Assembly Subcomponents24
Miscellaneous Parts26
4 Removal and Replacement Procedures Preliminary Requirements31
Tools Required31
Service Considerations31
Plastic Parts31
Cables and Connectors31
Drive Handling31
Electrostatic Discharge Information32
Generating Static Electricity32
Preventing Electrostatic Damage to Equipment33
Personal Grounding Methods and Equipment33
Grounding the Work Area34
Recommended Materials and Equipment34
Cleaning Your Computer35
Enabling HP Easy Clean (Select Products Only)35
Removing Dirt and Debris from Your Computer35
Packaging and Transporting Guidelines36
Accessing Support Information36
5 Removal and Replacement Procedures for Authorized Service Provider Parts39
Component Replacement Procedures39
Preparation for Disassembly39
Bottom Cover39
Solid-State Drive41
256 GB, Pcie-4 × 4, TLC42
Magnetic Pen Slot43
Prepare the Computer for Disassembly (See Preparation for Disassembly43
Remove the Bottom Cover (See Bottom Cover43
SIM Board44
Disconnect the Battery Cable from the System Board (See Battery44
WWAN Module45
Wireless Charging Module47
Battery48
Bottom Speakers50
Transfer Board51
Touchpad52
Heat Sink53
Top Speakers55
System Board and Audio Jack56
Antenna Barrel59
Wireless Antennas and Cables61
Top Cover with Keyboard62
Display Panel and Subcomponents62
Display Assembly78
Display Hinges79
6 Backing Up, Restoring, and Recovering83
Backing up Information and Creating Recovery Media83
Using Windows Tools for Backing up83
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)83
Restoring and Recovering Your System83
Creating a System Restore84
Restoring and Recovery Methods84
Recovering Using HP Recovery Media84
Changing the Computer Boot Order85
Using HP Sure Recover (Select Products Only)85
7 Computer Setup (BIOS), TPM, and HP Sure Start86
Using Computer Setup86
Navigating and Selecting in Computer Setup86
Restoring Factory Settings in Computer Setup86
Updating the BIOS87
Determining the BIOS Version87
Preparing for a BIOS Update87
Downloading a BIOS Update88
Installing a BIOS Update88
Changing the Boot Order Using the F9 Prompt88
TPM BIOS Settings (Select Products Only)89
Using HP Sure Start (Select Products Only)89
8 Using HP PC Hardware Diagnostics90
Using HP PC Hardware Diagnostics Windows (Select Products Only)90
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code90
Accessing HP PC Hardware Diagnostics Windows90
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant90
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)91
Downloading HP PC Hardware Diagnostics Windows91
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP91
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store91
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)91
Installing HP PC Hardware Diagnostics Windows92
Using HP PC Hardware Diagnostics UEFI92
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code92
Starting HP PC Hardware Diagnostics UEFI92
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive93
Downloading the Latest HP PC Hardware Diagnostics UEFI Version93
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)93
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)93
Downloading Remote HP PC Hardware Diagnostics UEFI94
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version94
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number94
Customizing Remote HP PC Hardware Diagnostics UEFI Settings94
9 Specifications95
Computer Specifications95
Display Specifications95
Solid-State Drive Specifications96
10 Statement of Memory Volatility97
Current BIOS Steps97
Nonvolatile Memory Usage99
Questions and Answers101
Using HP Sure Start (Select Products Only)103
11 Recycling104
12 Power Cord Set Requirements105
Requirements for All Countries105
Requirements for Specific Countries and Regions105
Index107

HP Dragonfly Folio

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