HP E24q G4 User Manual

1
1 Getting started
Read this chapter to learn about safety information and where to find additional HP resources.
Important safety information
Carefully read the cautions and notes within this document to minimize the risk of personal injury to
service personnel. The cautions and notes are not exhaustive. Proper service methods are important to
the safe, reliable operation of equipment. Improper service methods can damage equipment.
The service procedures recommended and described in this service manual provide effective methods of
performing service operations. Service engineers should have prior repair knowledge and experience as
well as appropriate training for the product before performing service procedures.
● Be sure your working environment is dry and clean and meets all government safety
requirements.
● Be sure that other persons are safe while you are servicing the product.
● Do not perform any action that can cause a hazard to the customer or make the product
unsafe.
● Use proper safety devices to ensure your personal safety.
● Always use approved tools and test equipment for servicing.
● Never assume the product’s power is disconnected from the main power supply. Check that it
is disconnected before opening the product’s cabinet.
● Modules containing electrical components are sensitive to electrostatic discharge (ESD).
Follow ESD safety procedures while handling these parts.
● Some products contain more than one battery. Do not disassemble or expose a battery to high
temperatures, such as throwing into fire, or the battery may explode.
● Refer to government requirements for battery recycling or disposal.
This information provides general service information for the monitor. Adherence to the
procedures and precautions is essential for proper service.
IMPORTANT: Only trained service personnel who are familiar with this HP product should perform service
or maintenance for it. Before performing any service or maintenance, personnel must read the important
safety information.
IMPORTANT: You must disconnect the power cord from the power source before opening the monitor
to prevent component damage.

HP E24q G4 Specifications

General

Color gamut	99 %
Pixel pitch	0.205 x 0.205 mm
Screen shape	Flat
Pixel density	123 ppi
Display diagonal	23.8 \
Display technology	-
Native aspect ratio	16:9
Maximum refresh rate	- Hz
Contrast ratio (dynamic)	5000000:1
Contrast ratio (typical)	1000:1
Digital vertical frequency	50 - 60 Hz
Digital horizontal frequency	30 - 90 kHz
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 800, 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 502
HP segment	Business
Product color	Black, Silver
Country of origin	China
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
Built-in USB hub	Yes
DisplayPort version	1.2
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4
Pivot angle	-90 - 90 °
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 240 V
Power consumption (max)	50 W
Power consumption (standby)	0.5 W
Power consumption (typical)	24 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	225 mm
Package width	610 mm
Package height	395 mm
Package weight	8400 g
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (with stand)	207 mm
Width (with stand)	539.4 mm
Height (with stand)	494.9 mm
Weight (with stand)	5700 g
Depth (without stand)	47 mm
Height (without stand)	323.3 mm