HP EliteOne G5 Service Manual

Table of contents
1 Product features ........................................................................................................................................... 1
Overview ................................................................................................................................................................ 1
Front components .................................................................................................................................................. 2
Top components .................................................................................................................................................... 3
Infrared (IR) webcam (optional) .......................................................................................................... 3
Full High Denition (FHD) webcam (optional) ..................................................................................... 3
Side components ................................................................................................................................................... 4
Rear components ................................................................................................................................................... 4
Bottom components .............................................................................................................................................. 5
Keyboard features ................................................................................................................................................. 6
Using the RFID reader (select models only) .......................................................................................................... 6
RFID Asset Tag (select models only) ...................................................................................................................... 7
Locating the serial number and product number ................................................................................................. 7
2 Illustrated parts catalog ................................................................................................................................ 8
System parts .......................................................................................................................................................... 8
Miscellaneous plastic parts ................................................................................................................................. 10
Boards .................................................................................................................................................................. 11
Mass storage devices ........................................................................................................................................... 12
Processors and memory modules ....................................................................................................................... 13
Cables and adapters ............................................................................................................................................ 14
Keyboards and mice ............................................................................................................................................. 15
3 Routine care, SATA drive guidelines, and disassembly preparation .................................................................. 16
Electrostatic discharge information .................................................................................................................... 16
Generating static electricity .............................................................................................................. 16
Preventing electrostatic damage to equipment ............................................................................... 17
Personal grounding methods and equipment .................................................................................. 17
Grounding the work area ................................................................................................................... 18
Recommended materials and equipment ........................................................................................ 18
Computer operating guidelines and routine care ............................................................................................... 18
Service considerations ......................................................................................................................................... 20
Tools and software requirements ..................................................................................................... 20
Screws ............................................................................................................................................... 20
Cables and connectors ...................................................................................................................... 20
Hard drives ........................................................................................................................................ 21
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HP EliteOne G5 Specifications

General

Chipset	Intel Q370
Memory	Up to 64GB DDR4
Storage	Up to 2TB HDD or 1TB SSD
Graphics	Intel UHD Graphics 630
Display	23.8"
Audio	Bang & Olufsen
Networking	Bluetooth 5.0
Ports	USB 3.1
Operating System	Windows 10 Pro
CPU	Intel Core i5/i7 (9th Gen)