HP EliteOne G5 Service Manual

Memory
For a list of available memory modules, see Processors and memory modules on page 13.
For proper system operation, the memory modules must meet the following qualications:
Table 4-2 Memory components and specications
Component Specication
Memory modules 1.2 V DDR4-SDRAM memory modules
Compliance Unbuered non-ECC DDR4-2667 MHZ-compliant
Pins Industry-standard 260 pins containing the mandatory Joint Electronic Device
Engineering Council (JEDEC) specication
Support Support CAS latency DDR4 2667 MHz (15–15–15 timing)
Slots 2
Maximum Memory 16 GB per memory slot, 32 GB total
Supported 4 Gbit and 8 Gbit non-ECC memory technologies single-sided and double-sided SODIMMs
Note The system will not operate properly if you install unsupported SODIMM memory.
SODIMMs constructed with ×8 and ×16 DDR devices are supported; memory modules
constructed with x4 SDRAM are not supported.
HP oers upgrade memory for this computer and advises that the consumer purchase it to avoid
compatibility issues with unsupported third-party memory.
The system will automatically operate in single channel mode, dual channel mode, or ex mode, depending
on how the memory modules are installed. Refer to the following table to identify the memory module
channel locations.
Table
4-3 Populating memory module sockets
Location System board label Channel
Lower socket SODIMM1 Channel B
Upper socket SODIMM3 Channel A
The system will automatically operate in single channel mode, dual channel mode, or ex mode, depending
on how the memory modules are installed.
● The system will operate in single channel mode if the memory module slots are populated in one
channel only.
● The system will operate in a higher-performing dual channel mode if the memory capacity of the
memory module in Channel A is equal to the memory capacity of the memory module in Channel B.
● The system will operate in ex mode if the memory capacity of the memory module in Channel A is not
equal to the memory capacity of the memory module in Channel B. In ex mode, the channel populated
with the least amount of memory describes the total amount of memory assigned to dual channel and
Memory 31

HP EliteOne G5 Specifications

General

Chipset	Intel Q370
Memory	Up to 64GB DDR4
Storage	Up to 2TB HDD or 1TB SSD
Graphics	Intel UHD Graphics 630
Display	23.8"
Audio	Bang & Olufsen
Networking	Bluetooth 5.0
Ports	USB 3.1
Operating System	Windows 10 Pro
CPU	Intel Core i5/i7 (9th Gen)