5 Removal and replacement procedures for authorized service provider parts .................................................... 26
Component replacement procedures .................................................................................................................. 26
Preparation for disassembly ............................................................................................................. 26
Bottom cover and rubber feet ........................................................................................................... 27
Battery ............................................................................................................................................... 30
Optical drive and bezel ...................................................................................................................... 31
WLAN module .................................................................................................................................... 33
Hard drive, drive rubber holder, and cable ....................................................................................... 35
Solid-state drive and Optane Memory Module ................................................................................. 38
Memory module ................................................................................................................................ 39
USB board .......................................................................................................................................... 42
TouchPad ........................................................................................................................................... 43
Privacy board ..................................................................................................................................... 44
Fingerprint reader board ................................................................................................................... 45
Fan ..................................................................................................................................................... 46
Heat sink ............................................................................................................................................ 47
System board .................................................................................................................................... 49
Card reader board .............................................................................................................................. 52
Speakers ............................................................................................................................................ 53
Display assembly ............................................................................................................................... 54
Power connector ............................................................................................................................... 56
Keyboard/top cover ........................................................................................................................... 57
6 Using Setup Utility (BIOS) ............................................................................................................................. 58
Starting Setup Utility (BIOS) ................................................................................................................................ 58
Updating Setup Utility (BIOS) .............................................................................................................................. 58
Determining the BIOS version ........................................................................................................... 58
Downloading a BIOS update .............................................................................................................. 59
7 Using HP PC Hardware Diagnostics ................................................................................................................ 60
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 60
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 60
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 61
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 61
Installing HP PC Hardware Diagnostics Windows ............................................................................. 61
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 61
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 62
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 62
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 62
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