Grounding the work area........................................................................................................................................................................................... 32
Recommended materials and equipment.................................................................................................................................................... 32
Cleaning your computer.......................................................................................................................................................................................................33
Enabling HP Easy Clean (select products only)........................................................................................................................................33
Removing dirt and debris from your computer.........................................................................................................................................33
Cleaning your computer with a disinfectant...............................................................................................................................................34
Caring for wood veneer (select products only) ........................................................................................................................................35
Packaging and transporting guidelines.....................................................................................................................................................................35
Accessing support information ......................................................................................................................................................................................35
6 Removal and replacement procedures for Customer Self-Repair parts...............................................................................................38
Component replacement procedures .......................................................................................................................................................................38
Preparation for disassembly..................................................................................................................................................................................38
Bottom cover .....................................................................................................................................................................................................................38
Battery..................................................................................................................................................................................................................................... 41
Removing and reinstalling the same battery ................................................................................................................................... 41
Installing a new battery................................................................................................................................................................................... 42
Solid-state drive................................................................................................................................................................................................................47
Memory modules............................................................................................................................................................................................................50
7 Removal and replacement procedures for authorized service provider parts ................................................................................. 52
Component replacement procedures ....................................................................................................................................................................... 52
WLAN module.................................................................................................................................................................................................................... 52
Speakers...............................................................................................................................................................................................................................53
USB board............................................................................................................................................................................................................................ 54
Heat sink/fan assembly .............................................................................................................................................................................................55
Solid-state drive, primary, models with 5070Ti, 5080, or 5090 graphics.................................................................................57
System board ....................................................................................................................................................................................................................58
USB board cable...............................................................................................................................................................................................................61
IR board..................................................................................................................................................................................................................................62
Audio board.........................................................................................................................................................................................................................63
ULL board..............................................................................................................................................................................................................................64
Touchpad ..............................................................................................................................................................................................................................65
Display assembly.............................................................................................................................................................................................................67
Top cover with keyboard .............................................................................................................................................................................................78
8 Using Setup Utility (BIOS)...........................................................................................................................................................................................................80
Starting Setup Utility (BIOS)...............................................................................................................................................................................................80
Updating Setup Utility (BIOS).............................................................................................................................................................................................80
Determining the BIOS version...............................................................................................................................................................................80
Preparing for a BIOS update ...................................................................................................................................................................................81
Downloading a BIOS update........................................................................................................................................................................81
Installing a BIOS update ..................................................................................................................................................................................81
9 Using HP PC Hardware Diagnostics..................................................................................................................................................................................83
Using HP PC Hardware Diagnostics Windows (select products only)................................................................................................83
Using an HP PC Hardware Diagnostics Windows hardware failure ID code.......................................................................83
Accessing HP PC Hardware Diagnostics Windows..............................................................................................................................83
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