HP Pavilion dv9000 Maintenance And Service Guide

Troubleshooting
Maintenance and Service Guide 2–17
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Go to
“Flowchart
2.2—No Power,
Part 1.”
Go to
“Flowchart
2.6—No Video,
Part 1.”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or “Flowchart
2.19—Nonfunc-
tioning Pointing
Device.”
Check
LED board,
speaker
connections.
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”

HP Pavilion dv9000 Specifications

General

Wireless	802.11a/b/g
Audio	Altec Lansing speakers
Processor	Intel Core 2 Duo / AMD Turion 64 X2
Display	17-inch WXGA+
Graphics	NVIDIA GeForce Go 7600
Operating System	Windows Vista or Windows XP
Optical Drive	DVD±RW
USB Ports	3
Ports	VGA, Ethernet
Card Reader	5-in-1
RAM	1 GB to 4 GB
Bluetooth	Optional