5 Removal and replacement procedures for authorized service provider parts ............................................................................ 35
Component replacement procedures ................................................................................................................................. 36
Preparation for disassembly ........................................................................................................................... 37
Bottom cover ................................................................................................................................. 37
Battery ............................................................................................................................................ 38
Speakers ......................................................................................................................................... 39
Solid-state drive ............................................................................................................................ 40
34.3 cm (13.5 in) display assembly ........................................................................................... 42
Touchpad cable ............................................................................................................................. 44
Touchpad ........................................................................................................................................ 45
System board ................................................................................................................................ 46
Fan/heat sink assembly ............................................................................................................... 49
Connector board cable ................................................................................................................. 50
Connector board ........................................................................................................................... 51
Rear speakers ................................................................................................................................ 52
Infrared sensor board .................................................................................................................. 53
Infrared sensor board cable ........................................................................................................ 54
Keyboard ........................................................................................................................................ 55
Fingerprint reader module .......................................................................................................... 59
6 Using Setup Utility (BIOS) ...................................................................................................................................................................... 61
Starting Setup Utility (BIOS) .................................................................................................................................................. 61
Updating Setup Utility (BIOS) ................................................................................................................................................ 62
Determining the BIOS version ......................................................................................................................... 62
Preparing for a BIOS update ............................................................................................................................ 63
Downloading a BIOS update ........................................................................................................ 63
Installing a BIOS update ............................................................................................................... 63
7 Backing up, restoring, and recovering ................................................................................................................................................. 65
Backing up information and creating recovery media ..................................................................................................... 66
Using Windows tools for backing up .............................................................................................................. 66
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .......... 66
Restoring and recovering your system ............................................................................................................................... 67
Creating a system restore ................................................................................................................................ 67
Restoring and recovery methods ................................................................................................................... 67
Recovering using HP Recovery media ............................................................................................................ 67
Changing the computer boot order ................................................................................................................ 68
Using HP Sure Recover (select products only) .............................................................................................. 68
iv ENWW
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