Action recommended Additional information
Click here for information on
ensuring a long life for the HP
DAT product.
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Power cycle the drive
Action recommended
Additional
information
Power cycle the drive.
Power cycle the server to re-scan the SCSI bus.
Allow up to five minutes for the drive to become ready
again.
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Check for conflicts in backup software services
Action recommended Additional information
RSM (removable storage manager) should be
disabled for ISV software.
RSM (removable storage manager) should be
enabled for native backup applet.
Removable storage manager can be found in
Computer Management/Services in Windows 2000
and must only be used if the native backup applet is
being used. To check if in use please check Services
and see if it is started.
Click here for
information on resolving
issues caused by RSM
(Removable Storage
Manager).
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Check SCSI/HBA/Driver configuration of the drive
Action recommended Additional information
Ensure the power and SCSI cables are
correct, properly connected and
undamaged.
Click here for information on
recommended SCSI HBA adapters
for tape products.
Click here for information on SCSI
cables and termination.
Ensure that the SCSI bus is correctly Click here for information on SCSI
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