Action recommended
Additional
information
Check if the media is stuck in the drive (not visible
behind door).
Click here for
information on media
jammed and unable to
eject.
Try a forced eject to remove the media (press and
hold in the Eject button for 10 seconds). Allow one
minute for the tape to eject.
Click here for
information on media
jammed and unable to
eject.
Test media in L&TT using Media Validation Test from
Tests drop down list.
Run Device Analysis Test from Test drop down menu
in HP Library and Tape Tools (L&TT). Follow any
troubleshooting given with the test results.
Upgrade to latest firmware.
NOTE:
Due to issues in development Library and Tape
Tools cannot be reliably used to diagnose
potential issues with the DAT 40 Hotplug drive
(Q1546A only). This problem is currently being
investigated and will be corrected in the next
revision of Library and Tape tools. This note
will be updated once the problem has been
corrected but until then do not use Library and
Tape Tools to diagnose issues with this
product. This problem only relates to the
Q1546A product, no other DAT 40 variants are
affected.
Click here for
information on HP
Library and Tape Tools.
If the tape ejects, inspect the media and discard if
faulty or damaged. Check for the following:
o Incorrect label placement.
o Damage.
o Usage in incorrect environment.
o Snapped/damaged tape.
Click here for
information on how to
detect a damaged DDS
cartridge and what
symptoms would be
seen.
Click here for
information on visually
inspecting HP DDS
media.
Click here for
information on DDS
media label placement.
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