HP Z2 Mini G3 User Manual

Performing basic troubleshooting
You can nd troubleshooting information in the comprehensive Maintenance and Service Guide (English only)
available under the reference library at http://www.hp.com/support. Select your country and language, select
Product Support & Troubleshooting, enter the model number of the workstation, and click Search.
Blink or beep codes: interpreting POST diagnostic LEDs and audible codes
If power LED on the left side of the workstation is ashing or if you hear beeps, see the Maintenance and
Service Guide (English only) for interpretation and recommended action.
Using HP PC Hardware Diagnostics
The HP PC Hardware Diagnostic tools simplify the process of diagnosing hardware issues and expedite the
support process when issues are found. The tools save time by pinpointing the component that needs to be
replaced.
●
Isolate true hardware failures: The diagnostics run outside of the operating system so they eectively
isolate hardware failures from issues that may be caused by the operating system or other software
components.
●
Failure ID: When a failure is detected that requires hardware replacement, a 24-digit Failure ID is
generated. This ID can then be provided to the call agent, who will either schedule support or provide
replacement parts.
How to access and run HP PC Hardware Diagnostics
You can run the diagnostics from one of three places, depending on your preference and the health of the
workstation.
1. Turn on the workstation and press Esc repeatedly until the BIOS Startup Menu appears.
2. Press F2 or select System Diagnostics (F2).
Pressing F2 signals the system to search for the diagnostics in the following sequence:
a. A connected USB drive
b. The hard disk drive
c. A core set of diagnostics in the BIOS (for memory and hard disk drive) that are accessible only if the
USB or hard disk drive versions are not detected
Downloading HP PC Hardware Diagnostics to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.
There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version
1. Go to http://hp.com/go/techcenter/pcdiags.
2. Click the UEFI Download link, and then select Run.
Option 2: Support and Drivers pages—Provide downloads for a specic product for earlier and later versions
1. Go to http://www.hp.com.
2. Point to Support, located at the top of the page, and then click Download Drivers.
If you encounter issues 21

HP Z2 Mini G3 Specifications

General

Tcase	71 °C
Bus type	DMI3
Stepping	R0
Processor cache	8 MB
Processor cores	4
Processor model	i7-6700
System bus rate	8 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-6700 Desktop series
Processor socket	LGA 1151 (Socket H4)
Processor threads	8
Processor codename	Skylake
Processor frequency	3.4 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	4 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	2x8, 1x8+2x4, 1x16
Thermal Design Power (TDP)	65 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory clock speeds supported by processor	1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	64 GB
Product type	Workstation
Motherboard chipset	Intel® C236
Non-ECC	Yes
Memory slots	2x SO-DIMM
Internal memory	16 GB
Memory channels	Dual-channel
Memory clock speed	2400 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Memory layout (slots x size)	2 x 8 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	PCI Express
Storage media	SSD
Total storage capacity	256 GB
On-board graphics card ID	1912
Discrete graphics card model	NVIDIA® Quadro® M620
On-board graphics card model	Intel® HD Graphics 530
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Power supply	135 W
USB 2.0 ports quantity	0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity	2
Sustainability certificates	ENERGY STAR
Chassis type	Small Desktop
Product color	Black
Country of origin	China
Scalability	1S
Processor code	SR2BT
Processor ARK ID	88196
Processor package size	37.5 x 37.5 mm
Supported instruction sets	SSE4.1, AVX 2.0, SSE4.2
Thermal solution specification	PCG 2015C
Intel Secure Key Technology version	1.00

Weight and Dimensions

Depth	216 mm
Width	2040 mm
Weight	58 g