HP Z2 Mini G3 User Manual

3. In the text box, type the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4. Select your workstation model, and then select your operating system.
5. In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
Before you call for technical support
WARNING! When the workstation is plugged into an AC power source, voltage is always applied to the
system board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to
disconnect the power cord from the wall outlet and allow the internal system components to cool before you
touch them.
If you are having problems with the workstation, try the appropriate solutions as described in the previous
sections and summarized below to try to isolate the exact problem before calling for technical support.
●
Check the power LED on the left side of the workstation to see if it is ashing and listen for a series of
beeps emanating from the workstation. The ashing lights and/or beeps are error codes that will help
you diagnose the problem. See the Maintenance and Service Guide (English only) for details.
●
If the screen is blank, plug the monitor into a dierent video port on the workstation if one is available.
Or, replace the monitor with a monitor that you know is functioning properly.
●
If you are working on a network:
◦
Use a dierent network cable to connect your workstation to the network.
◦
Connect a dierent workstation with a dierent cable to the network.
If your problem is not resolved, the network jack on your workstation or the network wall jack might be
faulty.
●
If you recently added new hardware, remove the hardware.
●
If you recently installed new software, uninstall the software.
●
Comprehensive online technical support is also available at http://www.hp.com/support.
●
If the workstation will turn on but will not boot into the operating system, you may run the “pre-boot”
diagnostics utility, HP PC Hardware Diagnostics.
●
If the workstation will boot into the operating system and internet access is available, you may access
HP Instant Support Professional Edition at http://www.hp.com/go/ispe.
You may also access the Business Support Center (BSC) at http://www.hp.com/go/bizsupport for the latest
online support information, software and drivers, for proactive notication, and access to a worldwide
community of peers and HP experts.
Comprehensive online technical support is also available at http://www.hp.com/support.
If it becomes necessary to call for technical assistance, be prepared to do the following to ensure that your
service call is handled properly:
22 Chapter 4 Setting up, backing up, restoring, and recovering Windows 10

HP Z2 Mini G3 Specifications

General

Tcase	71 °C
Bus type	DMI3
Stepping	R0
Processor cache	8 MB
Processor cores	4
Processor model	i7-6700
System bus rate	8 GT/s
Processor family	Intel® Core™ i7
Processor series	Intel Core i7-6700 Desktop series
Processor socket	LGA 1151 (Socket H4)
Processor threads	8
Processor codename	Skylake
Processor frequency	3.4 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	4 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	2x8, 1x8+2x4, 1x16
Thermal Design Power (TDP)	65 W
Number of processors installed	1
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory clock speeds supported by processor	1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	64 GB
Product type	Workstation
Motherboard chipset	Intel® C236
Non-ECC	Yes
Memory slots	2x SO-DIMM
Internal memory	16 GB
Memory channels	Dual-channel
Memory clock speed	2400 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Memory layout (slots x size)	2 x 8 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	PCI Express
Storage media	SSD
Total storage capacity	256 GB
On-board graphics card ID	1912
Discrete graphics card model	NVIDIA® Quadro® M620
On-board graphics card model	Intel® HD Graphics 530
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Power supply	135 W
USB 2.0 ports quantity	0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity	2
Sustainability certificates	ENERGY STAR
Chassis type	Small Desktop
Product color	Black
Country of origin	China
Scalability	1S
Processor code	SR2BT
Processor ARK ID	88196
Processor package size	37.5 x 37.5 mm
Supported instruction sets	SSE4.1, AVX 2.0, SSE4.2
Thermal solution specification	PCG 2015C
Intel Secure Key Technology version	1.00

Weight and Dimensions

Depth	216 mm
Width	2040 mm
Weight	58 g