Maintenance............................................................................................... 30
Replacing the UPS............................................................................................................................ 30
Replacing the ERM............................................................................................................................30
Updating the UPS firmware...............................................................................................................30
Troubleshooting.........................................................................................31
Bypass mode.....................................................................................................................................31
Battery low.........................................................................................................................................31
No battery..........................................................................................................................................31
Battery fault....................................................................................................................................... 32
Backup time.......................................................................................................................................32
Bypass mode.....................................................................................................................................32
Power overload..................................................................................................................................33
UPS overtemperature........................................................................................................................33
UPS does not start............................................................................................................................ 34
I/O bad wiring.................................................................................................................................... 34
Specifications............................................................................................ 35
UPS physical specifications...............................................................................................................35
ERM physical specifications..............................................................................................................35
UPS input specifications....................................................................................................................35
UPS output specifications..................................................................................................................35
Power protection specifications.............................................................................................. 36
Voltage specifications............................................................................................................. 36
Output tolerance specifications...............................................................................................36
Output feature specifications.................................................................................................. 36
Battery specifications.........................................................................................................................36
Average battery runtime.................................................................................................................... 36
Environmental specifications.............................................................................................................37
RPO port specifications.....................................................................................................................37
UPS spare parts......................................................................................... 38
Electrostatic discharge............................................................................. 39
Preventing electrostatic discharge.....................................................................................................39
Grounding methods to prevent electrostatic discharge..................................................................... 39
Websites..................................................................................................... 40
Support and other resources................................................................... 41
Accessing Hewlett Packard Enterprise Support................................................................................ 41
Accessing updates............................................................................................................................ 41
Customer self repair.......................................................................................................................... 42
Remote support.................................................................................................................................42
Warranty information......................................................................................................................... 42
Regulatory information...................................................................................................................... 42
Documentation feedback...................................................................................................................43
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