Proceed with reconfiguring the server, following the steps in this administrator guide for configuring the
system.
Troubleshooting
The HPE StoreEasy 1X60 Storage provides several monitoring and troubleshooting options. You can access
the following troubleshooting alerts and solutions to maintain the system health:
• Notification alerts
• Customer advisories
• HPE Active Health system viewer (http://www.hpe.com/support/ahsv-ug-en)
• Hardware component LEDs
• HPE and Microsoft support websites
• HPE Insight Remote Support software
• Microsoft Systems Center Operations Manager (SCOM)
• HPE SIM 7.6 or later, which is required for proper HPE StoreEasy 1X60 Storage or HPE SIM integration
• HPE StoreEasy management console health information
NOTE:
For the latest version of HPE SIM, see HPE SPOCK.
Generic Windows event based troubleshooting
Event Viewer can be used for event analysis. When Event Viewer is opened, the left-hand pane displays a
folder view, where you can find all of the different event logs, as well as the views that can be customized with
events from many logs at once. For instance, the Administrative Events view in recent versions of Windows
displays all of the Error, Warning, and Critical events whether they originated from the Application log or the
System log. The middle pane displays a list of events, and clicking on it will display the details of the event in
the preview pane - or you can double-click on any of them to pull it up in a separate window, which can be
handy when you are looking through a big set of events and want to find all the important things before
beginning an internet search. The right-hand pane gives you quick access to actions like creating custom
views, filtering, or even creating a scheduled task based on a particular event.
Maintaining HPE StoreEasy 1X60 Storage
HPE recommends the following maintenance guidelines for upgrading your system components (operating
system, software, firmware, and drivers), depending on your environment:
IMPORTANT:
• It is recommended that HPE StoreEasy Service Releases be installed as released. These service
releases contain important Windows Updates and Hot Fixes.
• It is recommended by Microsoft that you allow the Microsoft Windows updating service to update
your system automatically to ensure that you have the latest security and malware prevention
updates installed.
Troubleshooting 99