Chapter 13 Managing Your Phone 193
13.7 Resetting Your Phone
Performing a soft reset
Perform a soft (normal) reset to clear all active program memory and shut down all
active programs. This is useful when your phone is running slower than normal, or a
program is not performing properly. If a soft reset is performed when programs are
running, unsaved work is lost.
To perform a soft reset
1. Remove the back cover. For instructions,
see “To remove the back cover” in
Chapter 1.
2. Remove the stylus to reveal the RESET
button that is located at the bottom of
the stylus compartment.
3. Use the stylus tip to press the RESET
button.
Your phone restarts and displays the
Home screen.
4. Replace the back cover and insert the
stylus back into its compartment.
Performing a hard reset
If a normal reset does not solve a system problem, you can perform a hard (full)
reset. After a hard reset, the phone is restored to its default settings—the way it
was when you first purchased it and turned it on. You will lose any programs you
installed, data you entered, and settings you customised on your phone, and only
Windows Mobile® software and other pre-installed programs will remain.
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