Huawei Mate 7 - Page 5

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Huawei Mate7 Smartphone

FAQs Contents

Issue 01 (2014-09-04) Huawei

Proprietary and Confidential

4.6 How do I save my data traffic? ................................................................................................................................... 16

4.7 Can I surf the Internet during a call? .......................................................................................................................... 19

4.8 What can I do if I can't connect to a Wi-Fi hotspot? ................................................................................................... 19

4.9 What can I do if my Wi-Fi connection constantly disconnects? ................................................................................. 20

4.10 What can I do if my phone can't find any available Wi-Fi network after I turn on Wi-Fi? ....................................... 21

4.11 How do I copy files from my phone to a computer? ................................................................................................. 21

4.12 What can I do if my phone cannot be detected by other Bluetooth devices? ............................................................ 21

4.13 Why can't I transfer files to another Bluetooth device that I've already paired with? ............................................... 22

5 Applications ............................................................................................................................ 23

5.1 How do I uninstall pre-installed applications? ............................................................................................................ 23

5.2 How do I download third-party applications? ............................................................................................................. 23

5.3 What can I do if my phone can't install a third-party application? ............................................................................. 24

5.4 What can I do if third-party applications close unexpectedly? ................................................................................... 24

5.5 How do I forbid some third-party applications from running at phone startup? ......................................................... 25

5.6 How do I close background applications? .................................................................................................................. 26

5.7 What can I do if the weather information displayed on my phone is inaccurate? ....................................................... 26

5.8 Is there any restriction on the email attachment size? ................................................................................................. 27

6 Calls and contacts ................................................................................................................... 28

6.1 How do I record an ongoing call? ............................................................................................................................... 28

6.2 What can I do if the screen is still off after I move my phone away from my ear? .................................................... 28

6.3 What can I do if the call volume is small or the call sound is unclear? ...................................................................... 28

6.4 How do I delete call records? ..................................................................................................................................... 29

6.5 What can I do if my ringtone automatically restores to the default one after I change it? .......................................... 30

6.6 Can I delete the native tones? ..................................................................................................................................... 30

6.7 How do I assign a unique ringtone for a contact? ....................................................................................................... 30

6.8 How do I assign a photo to a contact? ........................................................................................................................ 31

6.9 What can I do if my phone can't display contacts saved in the SIM card? ................................................................. 32

6.10 Why is the number of contacts saved to the SIM card less than the number of contacts copied from my phone? ... 33

7 Messaging and texting ........................................................................................................... 34

7.1 What can I do if I can't receive or send messages? ..................................................................................................... 34

7.2 Is there any restriction on the multimedia message attachment size? ......................................................................... 34

7.3 How do I save messages as drafts? ............................................................................................................................. 34

7.4 Can I change the message font size? ........................................................................................................................... 35

7.5 Can I restore deleted messages? ................................................................................................................................. 35

7.6 How do I disable the vibration on keypress for the Huawei input method? ............................................................... 35

8 Camera, music, and video ..................................................................................................... 37

8.1 Can I disable the shutter sound? ................................................................................................................................. 37

8.2 How do I set the microSD card as my default save location for photos and videos?.................................................. 37

8.3 What can I do if I can't use the flash? ......................................................................................................................... 37

8.4 Why can't my phone open some images, audio clips, or videos? ............................................................................... 38