Huawei Mate 8 Smartphone Feature FAQs
Huawei Mate 8 Smartphone Feature FAQs
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Contents
1 Battery and charging ..................................................................................................................... 1
1.1 What is my phone's temperature rise?........................................................................................................................... 1
1.2 Does my phone support fast charging? ......................................................................................................................... 1
1.3 How long will my phone's battery last? ........................................................................................................................ 2
1.4 Does my phone support reverse charging? ................................................................................................................... 2
1.5 Does my phone's battery contain graphene? ................................................................................................................. 2
1.6 Does my phone support wireless charging? .................................................................................................................. 2
1.7 Why does my phone charge more slowly after reaching 80% charge? ......................................................................... 2
1.8 How long does the battery last on the Huawei Mate 8? ................................................................................................ 2
1.9 Why does my hand feel numb from touching the phone when it is charging? ............................................................. 3
1.10 Why does my Huawei Mate 8 have a short battery life? ............................................................................................ 3
2 Hardware and appearance ........................................................................................................... 5
2.1 Hardware installation .................................................................................................................................................... 5
2.1.1 Do both my phone's SIM card slots support 4G? How do I switch between them? .................................................. 5
2.1.2 Why doesn't my phone recognize the SIM card I inserted? ....................................................................................... 6
2.1.3 What card should I place in each SIM card slot? ....................................................................................................... 6
2.1.4 What colors are included in the color scheme? .......................................................................................................... 6
2.1.5 Why does the camera flash catch on my hand? ......................................................................................................... 6
2.1.6 Why does the fingerprint reader catch on my hand? .................................................................................................. 6
2.1.7 Why is there a step difference and rough feel between the plastic part of the antenna gap and the rear cover? ........ 7
2.1.8 Why are there three faint marks either side of the receiver on the gold edition? ....................................................... 7
2.1.9 Why do the power key and volume key protrude by different lengths from the phone? ........................................... 8
2.1.10 paint has rubbed off my gray/coffee phone, leaving white marks visible. Why? .................................................... 8
2.1.11 rear cover on the phone bends when pressed. Why? ................................................................................................ 8
2.1.12 tempered glass screen protective film has an uneven surface. Why? ....................................................................... 8
2.1.13 After some use, the phone's front and rear covers have dents. Why? ...................................................................... 8
2.1.14 What do I do if the phone's rear camera is cracked or scratched? ............................................................................ 9
2.1.15 Why is there a big gap between the battery cover and the structure of the phone, and between the screen and the
front cover? ......................................................................................................................................................................... 9
2.1.16 Why is there a step difference between the antenna slot on the side of the battery cover? ...................................... 9
2.1.17 Why does the SIM card holder hole/edge of the hole have paint loss/scratches? .................................................. 10
2.1.18 Why is there a white line on the front edge of my white phone? ........................................................................... 10
2.1.19 Which part of the phone do I use for NFC? ........................................................................................................... 10
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