Huawei Mate 8 Smartphone Feature FAQs 
Huawei Mate 8 Smartphone Feature FAQs 
3 System functions and settings 
 
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If you use the "+" icon in WeChat to select your screen recording, WeChat will compress your 
video. If compression fails, your recording will not be sent. Even if your recording is sent, the 
resolution will decrease significantly due to compression. We therefore recommend that you 
do not use this method to send your videos in WeChat. 
3.4.8 Motion control often fails to work properly when 
starting/stopping a screen recording. Why? 
Check that motion control is enabled for smart screenshot and screen recording. For smart 
screenshot, go to Settings > Smart assistance > Motion control > Smart screenshot. 
Your phone's gravity sensor must register your knuckle gesture in order for the motion control 
feature to work properly. If you only touch very lightly on the screen, the gravity sensor will 
not register your gesture. Try touching slightly harder on the screen (similar to how you 
would knock on a door). Practice touching twice on the screen with two knuckles to start/stop 
screen recordings. 
3.4.9 Why can't I play screen recordings in full-screen mode on 
my phone (or my friend's phone)? 
Make sure that you are using your phone's default video player. Some online video players are 
unable to detect the video orientation automatically, therefore you will not be able to play the 
video in full-screen mode. 
3.5 Phone Manager 
3.5.1 Why doesn't the pre-installed Phone Manager block some 
unwanted calls? 
The Phone Manager can only block calls from numbers in the blacklist, unknown contacts, or 
contacts with hidden numbers. Also, this needs to be set up in advance the Phone Manager. 
The present version of Phone Manager cannot filter calls based on parts of phone numbers 
and it does not keep records of blocked calls. If you really need these features, we recommend 
downloading a similar third-party application. 
3.5.2 Why doesn't Phone Manager intercept multimedia 
messages? 
Phone Manager does not support intercepting multimedia messages at present. 
3.5.3 When sharing images or links, what can I do if my phone 
shows a notification saying that the third-party application (like 
WeChat) is not installed? 
When sharing things, if your phone displays something like the following image, please 
follow the method listed below to troubleshoot the problem.