Huawei Mate 8 - Why Do I Hear Beeps When I am in a Voice or Video Call in Wechat; Why Cant I Initiate a Video Call or Send a Picture in Wechat; What Can I Do if I Sometimes See an Overlap on the Wechat Moments Screen; Why Cant I Play a Video from Wechat Moments in Full-Screen or Landscape Mode

Huawei Mate 8 Smartphone Feature FAQs
Huawei Mate 8 Smartphone Feature FAQs
4 Application management
Issue 01 (2016-01-27)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
59
4.1.21 Why do I hear beeps when I am in a voice or video call in
WeChat?
Check whether your phone is connected to a Huawei TalkBand B2 or Bluetooth headset.
Some Bluetooth devices provide a notification with the call time and beep every 30 seconds.
This does not indicate a phone or WeChat issue.
4.1.22 Why can't I initiate a video call or send a picture in
WeChat?

Enable required WeChat permissions.
You are advised to enable permissions for storage, your location, phone, camera, SMS,
body sensors, contacts, and microphone under Settings > Apps > WeChat >
Permissions.

WeChat may sometimes encounter audio conflicts. Restart your phone and try again.
4.1.23 What can I do if I sometimes see an overlap on the WeChat
Moments screen?
Exit WeChat and log in again.
This is caused by WeChat itself. Please wait for a new WeChat version for an update or
contact WeChat customer service for information.
4.1.24 Why can't I play a video from WeChat Moments in
full-screen or landscape mode?
This is not currently supported by WeChat.
This is not a phone issue.
4.1.25 Why does the screen occasionally display black blocks
when I am browsing a web page from a link in WeChat?
When WeChat is loading a web page, in rare cases, loading may fail and black blocks may
appear on the screen.
In this case, please refresh the page or restart your phone.
4.1.26 Why is the WeChat step count inaccurate?

The step count data is collected around 10:00 P.M. to generate a ranking list and new
step count data will not be collected after this time.

If you turn off the step count switch and turn it back on, the step count will start from 0
again, so the step count displayed may be less than your actual step count.
4.1.27 Why does WeChat not respond when I like a friend's
moment post?
Your network environment may have been poor or the WeChat server may have been busy at
that time, which may result in delays. Please wait and try again later.