Huawei Mate 8 - How Do I Know I Have Successfully Enrolled a Fingerprint; Why Does My Phone Say Fingerprint Doesnt Match after Ive Unlocked the Screen with My Fingerprint; How Many Times Can I Try My Fingerprint before Being Locked out; Does the Huawei Mate 8 Support Wechat Fingerprint Payment

Huawei Mate 8 Smartphone Feature FAQs
Huawei Mate 8 Smartphone Feature FAQs
3 System functions and settings
Issue 01 (2016-01-27)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
43
3.7.4 How do I know I have successfully enrolled a fingerprint?
Fingerprint enrollment will fail if you abort the process before the final step is completed.
Make sure you follow through all the steps in the fingerprint enrollment process. When you
reach the last step, your phone will prompt you: "Press the top area of your finger against the
sensor", "Press the bottom area of your finger against the sensor", "Press the left area of your
finger against the sensor", or "Press the right area of your finger against the sensor". When
you see one of the preceding instructions, you need to scan your finger one more time to
complete the enrollment. When you've finished that, you will see the Rename and OK
buttons on the screen, which means you have successfully enrolled a fingerprint.
3.7.5 Why does my phone say "Fingerprint doesn't match" after
I've unlocked the screen with my fingerprint?
That is because you tried and failed to unlock the screen with your fingerprint, and then you
moved your finger slightly on the sensor, which triggered another fingerprint scan. Although
you succeeded in unlocking the screen the second time, the failure alert from the first scan
will still pop up to remind you that your first fingerprint authentication failed. The alert will
stay on the screen for 1 to 2 seconds. The failure of the first authentication could be caused by
an incorrect finger position, a peeling finger, or a dirty finger.
3.7.6 How many times can I try my fingerprint before being
locked out?
1. When the phone's screen is off, if you try 30 unmatched fingerprints, the phone will lock
for 30 seconds. During those 30 seconds, the phone will not respond to any fingerprints.
After 30 seconds, you can unlock the phone with the correct fingerprint.
When the phone's screen is on, if you enter 6 unmatched fingerprints, the phone will lock for
30 seconds. During those 30 seconds, the phone will not respond to any fingerprints. After 30
seconds, you can unlock the phone with the correct fingerprint.
3.7.7 Does the Huawei Mate 8 support WeChat fingerprint
payment?
WeChat does not currently support fingerprint payment. We are negotiating with WeChat to
enable this function as soon as possible.
3.7.8 Where can I use my fingerprint on the Huawei Mate 8?
The Huawei Mate 8 supports the following functions:
1. Using a fingerprint to answer calls and take photos;
2. Using a fingerprint to unlock the screen, log in to a Huawei account, and access File Safe
and locked applications;
3. Does not support fingerprint navigation: using a fingerprint to swipe down/up the status
bar or view pictures;
4. Does not support double touch to clear the status bar with a fingerprint;
Does not support touch to return to the previous menu with a fingerprint.