Huawei Mate 8 - Page 6

Huawei Mate 8 Smartphone Feature FAQs
Huawei Mate 8 Smartphone Feature FAQs
Contents
Issue 01 (2016-01-27)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
v
3.3.14 When I set up a ringtone using music I downloaded, why is there no vibration to go with the music when I
receive calls? ..................................................................................................................................................................... 37
3.3.15 When playing music through the speakers at the highest volume setting, what can I do if there is static when
using handsfree mode to call? ........................................................................................................................................... 37
3.3.16 When roaming in Hong Kong, can I freely switch to a local network so I don't need to use two SIM cards at once?
.......................................................................................................................................................................................... 37
3.4 Screen recording ......................................................................................................................................................... 37
3.4.1 When making a screen recording, why does Mini mode make a lot of short videos? ............................................. 37
3.4.2 Why is the resolution poor when using Mini mode for screen recording? .............................................................. 38
3.4.3 Why can't I record a video, make a voice recording, or send voice messages when I am using the screen recording
feature? ............................................................................................................................................................................. 38
3.4.4 Why does the screen recording end automatically? ................................................................................................. 38
3.4.5 I always need to wait for the timer to countdown before the screen recording starts. Is there a quicker way to start
a screen recording? ........................................................................................................................................................... 38
3.4.6 screen recording timer button is obstructing the controls in my game. What can I do? .......................................... 38
3.4.7 My screen recording failed to be shared over WeChat? ........................................................................................... 38
3.4.8 Motion control often fails to work properly when starting/stopping a screen recording. Why? .............................. 39
3.4.9 Why can't I play screen recordings in full-screen mode on my phone (or my friend's phone)? .............................. 39
3.5 Phone Manager ........................................................................................................................................................... 39
3.5.1 Why doesn't the pre-installed Phone Manager block some unwanted calls? ........................................................... 39
3.5.2 Why doesn't Phone Manager intercept multimedia messages? ................................................................................ 39
3.5.3 When sharing images or links, what can I do if my phone shows a notification saying that the third-party
application (like WeChat) is not installed? ....................................................................................................................... 39
3.5.4 What can I do if my phone stays in Do not disturb mode even when I turn it off? .................................................. 41
3.5.5 How do I check the power consumption details on the Huawei Mate 8? ................................................................ 41
3.6 Alarms ......................................................................................................................................................................... 42
3.6.1 Why do alarms keep going off repeatedly? .............................................................................................................. 42
3.6.2 When my phone automatically powers on after the alarm rings, why is my phone sometimes in airplane mode? . 42
3.7 Fingerprint identification ............................................................................................................................................ 42
3.7.1 Do I have to place my finger fully on the fingerprint sensor to unlock the screen?................................................. 42
3.7.2 Why can't I use my fingerprint to unlock the screen after clearing the screen unlock password/setting an unlock
pattern? ............................................................................................................................................................................. 42
3.7.3 Is there a time limit for entering a fingerprint enrollment? ...................................................................................... 42
3.7.4 How do I know I have successfully enrolled a fingerprint? ..................................................................................... 43
3.7.5 Why does my phone say "Fingerprint doesn't match" after I've unlocked the screen with my fingerprint? ............ 43
3.7.6 How many times can I try my fingerprint before being locked out? ....................................................................... 43
3.7.7 Does the Huawei Mate 8 support WeChat fingerprint payment? ............................................................................. 43
3.7.8 Where can I use my fingerprint on the Huawei Mate 8? ......................................................................................... 43
3.7.9 Can I use my fingerprint to turn on the screen when it turns off during a call? ....................................................... 44
3.8 Google new features ................................................................................................................................................... 44
3.8.1 Why can't I use Google Now on Tap? ...................................................................................................................... 44
4 Application management .......................................................................................................... 45
4.1 WeChat ....................................................................................................................................................................... 45