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General
Q: Will my PowerView™ Pebble
®
Remote work right out of the box?
A: No, the PowerView Pebble Remote must be synced to a shade in order to operate.
Q: Can manual or PowerRise
®
shades and shadings be retrofitted or converted to the PowerView
system?
A: No retrofit program will be offered.
Q: Do I need a PowerView Pebble Remote or PowerView Surface Remote to operate my
window treatments?
A: A PowerView Pebble Remote or PowerView Surface Remote is highly recommended in addition to using
the PowerView App. These devices allow for alternate control for individual and groups of shades and are
artfully designed to complement any home décor.
Q: Do I need to run wires?
A: No wiring is necessary for products with PowerView Motorisation. LUXAFLEX
®
offers a variety of power
options including battery and plug-in power supplies to fit any application. LUXAFLEX
®
also provides hard-
wired motorised shades for various applications.
Q: Can I wirelessly control my LUXAFLEX
®
motorised shades from my home automation system?
A: With the addition of the PowerView Hub, LUXAFLEX
®
PowerView window treatments can be integrated
into a home automation system via RS-232 serial input or IP (Internet protocol).
Q: What are the available colors for the PowerView Pebble?
A: The PowerView Pebble is available in a variety of on-trend colors and finishes. Black Matte, Citron, Clear
Frost, Cobalt, Pewter Frost, Poppy and White.
Q: What are the available colors for the PowerView Surface?
A: The PowerView Surface is available in White Matte, Black Matte and Nickel Matte.
Q: How long can I expect the batteries to last for my battery-powered motorised window covering?
A: Battery life for PowerView motorised window treatments using the AA battery wand exceeds one year,
depending on shade size, configuration and usage. Rechargeable batteries are not recommended.
Hunter Douglasrecommends alkaline batteries for all products.
FREQUENTLY ASKED QUESTIONS
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