OPERATION
20
Problem PowerView
®
: The shade or shading does not operate using the programming
button.
Solution Unplug the power cable from the motor, then plug it back in. A green LED inside
the programming button housing should flash to indicate the motor has power.
Check that the batteries in the battery wand or satellite battery pack are correctly
inserted and fresh.
Check that the battery wand, satellite battery pack, or 18V DC power supply is
securely connected to the power cable and the cables are not pinched or caught
in the headrail or installation brackets.
Problem PowerView: The shade or shading is not responding to the PowerView
remote.
Solution IMPORTANT: A window covering will not operate using the remote until it has
been joined to a group
Check that the correct group number is selected.
Check that the batteries in the remote are correctly inserted and are fresh. The
LEDs that backlight the remote should come on full bright when ■ STOP is
pressed.
Problem The shade or shading is hard to raise or lower, or will not raise or lower.
Solution Shadings cannot be forced into tight inside mount window openings. If an inside
mount, check that the headrail is installed correctly. Make sure there is clearance
between the ends of the shading or shade and the window casement.
Check that the installation brackets are level and aligned. Adjust and/or shim (not
provided) to level, if necessary.
EasyRise
™
: Check that the cord tensioners are mounted correctly. See “Attach
the Cord Tensioners” on page 10.
LiteRise
®
: If the vanes are open, be sure to close the vanes first by pressing
down on the front of the handle. If necessary, pull the shading away from the
window to fully close. Once the vanes are closed you can raise the shading.
Problem EasyRise: The universal cord tensioner grabs onto the cord upon operation
and climbs toward the top of the headrail.
Solution Pull down on the spring to relieve tension and pull the universal cord tensioner to
the bottom of the cord loop. Properly mount the cord tensioner. See the Universal
Cord Tensioner Installation Instructions included with your shading.
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