Messages
Number Message Cause Action
NA Needs manual charg-
ing
The product is set to the
Secondary
area
operating mode.
Put the product in the charging station.
This behavior is normal and no further
action is required.
Next start hh:mm The timer setting prevents the product
from operating.
Change the timer settings.
The products clock is incorrect. The products clock is incorrect.
8.2 Symptoms
The most commonly occurring symptoms are described below. All symptoms are grouped by the situation where they
occur most often.
1. Mowing
2. Searching
3. Following the guide wire
4. Docking
5. Charging
6. Miscellaneous
Note: Refer to the Operator's manual for more information about how to rectify errors.
8.2.1 Symptoms during mowing
Symptom Cause Action
Uneven mowing results The product works too few hours per day. Increase the working hours.
Working area too large. Try to limit the working area or extend the
working time.
Blunt blades. Replace all the blades and screws so
that the rotating parts are balanced.
Long grass in relation to the set cutting
height.
Increase the cutting height and then
gradually lower it.
Incorrect lawn coverage settings. Check the lawn coverage settings and
optimise them for the installation.
Does not follow the guide wire to the
areas specified.
Check the guide signal. Refer to
Tools -
Info on page 8
.
Accumulation of grass by the blade disc
or around the motor shaft.
Check that the blade disc rotates freely
and easily. If not, the blade disc may
need to be removed and grass and for-
eign objects removed.
SensorControl/Lawn shield/LawnSense
reduces the mowing time too much.
Check and change the settings. Refer to
Operator's manual.
The product runs at the wrong
time
The start and stop times for mowing are
incorrect.
Adjust the start and stop time settings for
mowing.
SensorControl/Lawn shield/LawnSense
reduces the cutting time.
Check and change the settings. Refer to
Operator's manual.
The product vibrates Wrong number of blades creates an im-
balance.
Make sure there are no blades missing or
that more than one blade is mounted on
the same screw.
The product mows for short-
er periods than usual between
charges
Grass or a foreign object is blocking the
blade disc or wheels. The cause may al-
so be lower battery capacity.
Remove and clean the blade disc. Per-
form a battery test to determine the bat-
tery’s capacity. Refer to
Battery test on
page 45
.
1413 - 003 - 17.01.2022 Troubleshooting - 41
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