6.7 Symptoms
If your product does not work as expected, follow the symptoms guide below.
Symptoms Cause Action
The product has
difficulty docking.
The
Virtual boundary
is not laid in a
long straight line that is far enough out
from the charging station.
Check that the charging station has
been installed correctly. Refer to
To in-
stall the charging station on page 23
The charging station is on a slope. Place the charging station on a surface
that is entirely level. Refer to
To exam-
ine where to put the charging station on
page 18
.
The charging station is put too far from
the work area.
Delete the work area and make a new
work area or move the charging station.
The product runs
at the wrong time.
The product clock needs to be set. Set the clock. Refer to
Time & date on
page 37
.
The start and stop times for mowing
are incorrect.
Reset the start time and stop time set-
tings for mowing. Refer to
Schedule on
page 32
.
The product vi-
brates.
Damaged blades lead to imbalance in
the cutting system.
Inspect the blades and screws and re-
place them if necessary. Refer to
To re-
place the blades on page 44
.
Too many blades in the same position
lead to imbalance in the cutting system.
Check that only one blade is fitted at
each screw.
Different versions (thickness) of Husq-
varna blades are used.
Check if the blades are of different ver-
sions.
The product runs,
but the blade disc
does not rotate.
The product searches for the charging
station.
No action. The blade disc does not ro-
tate when the product is searching for
the charging station.
The product mows
for shorter periods
than usual be-
tween charges.
Grass or other foreign object blocks the
blade disc.
Remove and clean the blade disc. Re-
fer to
Chassis and blade disc on page
43
.
The battery is spent. Replace the battery. Refer to
Battery
on page 44
.
Both the mowing
and charging times
are shorter than
usual.
The battery is spent. Replace the battery. Refer to
Battery
on page 44
.
56 - Troubleshooting 1460 - 002 - 06.04.2020
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