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Table 2-3 Error Symptoms List
Error Symptoms Action/FRU
NOTE: To diagnose a problem, first find the error symptom
in the left column. If directed to a check procedure, replace the
FRU indicated in the check procedure. If no check procedure
is indicated, the first Action/FRU listed in right column is the
most likely cause.
CD-ROM Drive
NOTE: Make sure CD-ROM drive is configured correctly in
BIOS Setup, cable/jumper are set correctly and its laser beam
is clean before diagnosing any CD-ROM drive problems.
CD-ROM drive LED
flashes for more
than 30 seconds
before LED
shutting off.
Software asks to
reinstall disc.
Software displays a
reading CD error.
CD may have dirt or foreign material on
it. Check with a known good disc.
CD is not inserted properly.
CD is damaged.
CD-ROM drive LED
doesn’t come on
but works normally.
CD-ROM drive
CD-ROM drive cannot
load or eject when
the system is
turned on and its
eject button is
pressed and held.
CD-ROM drive power.
"CD-ROM Drive" on page 83.
CD-ROM drive
CD-ROM drive does
not read and there
are no error codes
or messages are
displayed.
CD may have dirt or foreign material on
it. Check with a known good disc.
Make sure that the CD-ROM driver is
installed properly.
CD-ROM drive.
CD-ROM drive can
play audio CD but
no sound output.
Make sure that the headphone jack of
the CD-ROM has an output, then check
if the audio cable from CD-ROM drive
to system board CD audio connector is
connected properly.
Turn up the sound volume.
Speaker power/connection/cable.
CD-ROM drive.
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