The following table shows the syntax of a nine-word B700xxxx SRC as it might be displayed in the event
log of the management module.
The first word of the SRC in this example is the message identifier, B7001111. This example numbers each
word after the first word to show relative word positions. The seventh word is the direct select address,
which is 77777777 in the example.
Table 31. Nine-word system reference code in the management-module event log
Index Sev Source Date/Time Text
1 E Blade_05
01/21/2008,
17:15:14
(PS700-BC1BLD5E) SYS F/W: Error. Replace UNKNOWN
(5008FECF B7001111 22222222 33333333 44444444 55555555
66666666 77777777 88888888 99999999)
Depending on your operating system and the utilities you have installed, error messages might also be
stored in an operating system log. See the documentation that comes with the operating system for more
information.
Table 32 shows the procedure for isolating which PCI expansion card is failing.
Table 32. PCI expansion card problem isolation procedure
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 3, “Parts listing, Type 8406,” on page 229 to determine which components are CRUs and which
components are FRUs.
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
A B700xxxx error message indicates a problem with a PCI
expansion card.
1. Collect the error log information.
2. Get the DSA, which is word 7 of the associated
B700xxxx SRC.
3. Use the hexadecimal value of the DSA to
determine the location code of the failing CRU.
v If the value is 05120010, the location code is
P1-C11.
v If the value is xxxx 0100, the location code is
P1-C12.
4. Reseat the device that you just installed.
5. Replace the device that you just installed.
Chapter 2. Diagnostics 195
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