IBM System x3200

Table 4. Abbreviated list of POST error codes (continued)
v Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See the parts listing in the Problem Determination and Service Guide to determine
which components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must
be performed only by a trained service technician.
Error code Description Action
1962 A drive does not contain a valid
boot sector.
1. Make sure that a bootable
operating system is installed.
2. Run the hard disk drive
diagnostic tests (see “Running
the diagnostic programs” in the
Problem Determination and
Service Guide on the IBM
System x Documentation CD).
3. Reseat the following
components, depending on the
server model:
v Hot-swap models:
a. Hard disk drive
b. Mini-SAS/SATA adapter
cable
c. Mini-SAS/SATA adapter
v
Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
4.
Replace the following
components one at a time,
depending on the server
model, in the order shown,
restarting the server each time:
v Hot-swap models:
a. Hard disk drive
b. Mini-SAS/SATA adapter
cable
c. Hard disk drive
backplane
d. Mini-SAS/SATA adapter
v
Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
5.
(Trained service technician
only) Replace the system
board.
56 System x3200 Type 4362 and 4363: Installation Guide