IBM x3200 M3 7327 User Manual

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3200 M3 Types 7327 and 7328,” on page 133 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical
information, hints, tips, and new device drivers or to submit a request for information.
Error code Description Action
0010002 Microprocessor not supported.
1. (Trained service technician only) Reseat the
microprocessor and restart the server.
2. (Trained service technician only) Remove the
microprocessor and install a new microprocessor.
Restart the server. If the error is corrected, the old
microprocessor is bad and must be replaced.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time.
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board
0011000 Invalid microprocessor type.
1. Update the server firmware to the latest level (see
“Updating the firmware” on page 221).
2. (Trained service technician only) Remove and
replace the affected microprocessor (error LED is
lit) with a supported type (see “Installing a
microprocessor and fan sink” on page 211).
0011004 Microprocessor failed BIST.
1. Update the server firmware to the latest level (see
“Updating the firmware” on page 221).
2. (Trained service technician only) Reseat
microprocessor.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board
001100A Microcode updated failed.
1. Update the server firmware to the latest level (see
“Updating the firmware” on page 221).
2. (Trained service technician only) Replace the
microprocessor.
Chapter 3. Diagnostics 27

IBM x3200 M3 7327 Specifications

General

Form Factor	Tower
Processor Sockets	1
Chipset	Intel 3420
Memory	Up to 32 GB
Memory Slots	4
Storage	Up to 8 TB
Hard Drive Bays	4
Processor	Intel Xeon 3400 series
Memory Type	DDR3
RAID Support	RAID 0, 1, 10
Network	Dual Gigabit Ethernet
Expansion Slots	4
Operating System Support	Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server
Drive Bays	4 total (3.5-inch)