Contents
Safety ............................vii
Guidelines for trained service technicians ...............viii
Inspecting for unsafe conditions .................viii
Guidelines for servicing electrical equipment .............ix
Safety statements ........................x
Chapter 1. Start here.......................1
Diagnosing a problem .......................1
Undocumented problems .....................4
Chapter 2. Introduction ......................5
Related documentation ......................5
Notices and statements in this document................6
Features and specifications.....................6
Server controls, LEDs, and power ..................9
Front view ..........................9
Rear view ..........................13
Server power features .....................14
Internal connectors, LEDs, and switches ...............16
System-board internal connectors .................16
System-board external connectors.................17
System-board optional-devices connectors..............18
System-board LEDs ......................19
System-board jumpers and switches ................20
Chapter 3. Diagnostics .....................23
Diagnostic tools ........................23
Event logs ..........................24
Viewing event logs through the Setup utility .............24
Viewing event logs without restarting the server ............24
Clearing the event logs .....................26
POST ............................26
POST error codes.......................26
System-event log ........................34
Integrated management module (IMM) error messages ..........35
Checkout procedure .......................55
About the checkout procedure ..................55
Performing the checkout procedure ................56
Troubleshooting tables ......................57
DVD drive problems ......................57
General problems .......................58
Hard disk drive problems ....................58
Intermittent problems......................59
Keyboard, mouse, or pointing-device problems ............60
Memory problems .......................61
Microprocessor problems ....................62
Monitor or video problems....................62
Optional-device problems ....................64
Power problems .......................65
Serial port problems ......................66
ServerGuide problems .....................67
Software problems ......................67
Universal Serial Bus (USB) port problems ..............68
© Copyright IBM Corp. 2011 iii
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