Page 49INF6502WB/INF6502LC/INF7002WB/INF7002LC User Guide
No sound • If using external speakers, verify that the speakers are connected properly and
that the speaker power switch is turned on.
• If internal speakers are the only speakers being used, verify that the Audio
menu Speaker setting is set to Internal.
• If using an external source, such as component, verify that an audio cable is
correctly installed between the device and the monitor.
• Using the remote, verify the volume is turned up enough and not muted.
• If playing a video, verify the playback has not been paused and that the video’s
audio has not been muted.
• An HDMI® 1.3 (or higher) source and source device is required to hear audio
via the HDMI cable.
LED Indicators
FRONT LED
(near IR sensor)
SOLUTION
Off • The monitor is powered off. Press the Power button on the remote or keypad.
If that does not work: 1) verify the power cord is properly connected to the
power outlet and to the monitor; 2)verify that the power switch on the back of
the unit is turned on; 3) plug another electrical device to the power outlet to
verify that the outlet is supplying the proper voltage.
Red • The monitor is in standby mode. Press the Power button on the remote or
keypad.
Green • The monitor is powered on.
Orange • The source signal is out of range.
For additional troubleshooting support, please contact:
InFocus Corporation - Technical Support
6am-5pm PST
877-388-8385
www.infocus.com/support