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Intelbras ELC 5002 - Warranty Information

Intelbras ELC 5002
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Warranty term
It is established that this warranty is granted upon the following conditions:
Client’s name:
Client’s signature:
Invoice number:
Date of purchase:
Model: Serial number:
Retailer:
1. All the parts, pieces and components of the product are guaranteed against possible manufacturing
defects, which may arise, for the term of 1 (one) year - this being 90 (ninety) days of legal warranty
and 9 (nine) months of contractual warranty –, counting from the date of purchase of the product
by the Consumer, as appears in the product purchase bill of sale, which is an integral part of this
Term throughout the domestic territory. This contractual warranty includes the free exchange of parts,
pieces and components which have a manufacturing defect, including the expenses with labor used
in this repair. If there is no manufacturing defect, but defect(s) arising from misuse, the Consumer
shall bear these expenses.
2. The installation of the product shall be executed in accordance with the Product Manual and/or
Installation Guide. If your product requires the installation and conguration by a qualied techni-
cian, seek a suitable specialized professional, the costs of these services not being included in the
product amount.
3. Having perceived the defect, the Consumer shall immediately contact the nearest Authorized Service
which appears in the report offered by the manufacturer – they are the only ones authorized to examine
and remedy the defect during the warranty term foreseen herein. If this is not respected, this warranty
shall lose its validity, as it shall be characterized as product infringement.
4. If the Consumer requests home service, it shall contact the nearest Authorized Service to inquire about
the technical visit rate. If it is necessary to remove the product, the ensuing expenses, such as those
of transportation and insurance of the taking and return of the product, shall be the Consumer’s res-
ponsibility.
5. The warranty shall lose its validity totally in the occurrence of any of the following cases: a) if the defect is
not one of manufacture, but is caused by the Consumer or by third parties foreign to the manufacturer;
b) if the damage to the product arises from accidents, disasters, agents of nature (lightning, oods, lan-
dslides, etc.), humidity, voltage in the electrical network (excess voltage caused by accidents or excessive
uctuations in the network), installation/use in disagreement with the user’s manual or arising from
natural wear of the parts, pieces and components; c) if the product has undergone effects of a chemical,
electromagnetic, electrical or animal (insects, etc.) nature; d) if the serial number of the product has been
falsied or erased; e) if the appliance has been infringed.
6. This warranty does not cover loss of data; therefore, it is advisable that if it is the case of the product, the
Consumer makes a backup regularly of the data which appears in the product.