64 Simon XT Installation Manual
Troubleshooting
This chapter provides information to help you troubleshoot problems, perform
simple preventive maintenance procedures, and contact technical support in
case you need assistance with your UTC Fire & Security equipment.
System status
To clear Status (alarm memory), from a disarmed state press Status, listen to the
status message, and then press Disarm.
If the panel displays and announces Siren 1 Failure:
• Turn the hardwired siren supervision option off if a hardwired siren or sensor
is not connected.
• Check for the correct end-of-line resistor in the HW1 I/O circuit.
If the panel displays and announces Low Battery:
• Check that the panel backup battery is connected.
• Check the panel backup battery voltage. If less than 5.4 volts, replace the
battery and clear the system status message.
• Run a sensor test.
If the panel displays and announces RF Jam, the control panel has detected RF
interference.
If the panel displays and announces that a sensor is open, see “Sensors” on
page 40.
If the display shows Set Time and announces System Time is Not Set, set the
system time.
Control panel
If the panel displays and announces Invalid, the sensor is already programmed.
Delete the sensor if not programmed correctly.
If the panel does not beep, turn on the piezo beeps option.
If the latchkey does not function:
• The latchkey time may not be set. Set the latchkey time option.
• The latchkey may not be enabled. Enable the latchkey by pressing Motions
twice.
• The phone number may not be programmed properly. Reprogram the phone
number.
• The system time may not be set. Set the system time.
Sensors
If a sensor does not work:
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Power
Operating Environment
