3400, 3440, and 3600 Bar Code Label Printer User’s Manual
HelvC
NugFont
Code39
4-4
Printer Operation Problems (continued)
Symptom Possible Causes Solution
Labels stop
feedin
throu
h
the printer.
(continued)
You have set the printer for
continuous label stock.
Use PrintSet to check the confi
uration settin
s.
If the settin
s are incorrect, use PrintSet to
change the settings.
Media is stickin
to the paper
path.
Clean an
extraneous material from the paper
path and clean the path thorou
hl
. Refer to
Chapter 3, “Maintaining the Printer.”
Printer slows
down.
You have incorrectl
set the
image bands or print speed.
Use PrintSet to chan
e the ima
e bands or print
speed settings.
Printer has aborted and reset the
print speed and image bands.
Use PrintSet to chan
e the ima
e bands or print
speed settings.
Labels stick to
door or fail to
strip.
The self-strip roller is dirty. Clean the self-strip roller. See Chapter 3,
“Maintaining the Printer.”
The Alert LED
flashes and
printing stops.
Printhead has overheated. Leave printer alone until it has time to cool
down. It will resume printing on its own.
Media fault. The printhead is up. Make sure the printhead is down. The head lift
lever should be strai
ht up and down. Press the
Feed/Pause button to resume printing.
Sensor type set incorrectly. Confi
ure the printer for the correct sensor for
the Print mode
ou are usin
. You can enable
self-strip and other Print modes from PrintSet.
You have incorrectl
loaded the
media.
Tr
reloadin
the media. For help, see “Loadin
Media Into the Printer” in Chapter 2.
Test confi
uration
label does not
print.
You have incorrectl
loaded the
media.
Tr
reloadin
the media. For help, see “Loadin
Media Into the Printer” in Chapter 2.
You have confi
ured the printer
for self-strip media.
Set the printer to the default confi
uration usin
the DIP switches. For help, see “Plu
in
In the
Printer” in Chapter 1.
Media fault. Remove media from under the label taken
sensor.