Intermec 3400

3400, 3440, and 3600 Bar Code Label Printer User’s Manual
HelvC
NugFont
Code39
4-6
Print Quality Problems (continued)
Symptom Possible Causes Solution
Printin
g
not
aligned on label.
Printer is misfeeding media. Make sure
y
ou have correctl
y
installed the
media. For help, see “Loadin
g
Media Into the
Printer” in Chapter 2.
Labels are not
stoppin
g
at the
ri
g
ht point for
removal.
Incorrect label rest point setting. Ad
j
ust the label rest point. For help, see
y
our
PrintSet online help or the IPL Programming
Reference Manual.
Incorrect label stock setting. Set the printer to thermal transfer or direct
thermal label stock. For help, see “Loadin
g
Media Into the Printer” in Chapter 2.
Print qualit
y
is
poor.
Incorrect media sensitivit
y
setting.
Chan
g
e sensitivit
y
settin
g
to match the t
y
pe of
media
y
ou are usin
g
. If
y
ou set the sensitivit
y
settin
g
incorrectl
y
, tr
y
chan
g
in
g
the print
darkness. For help, see
y
our PrintSet online help
or the IPL Programming Reference Manual.
Incorrect darkness control
setting.
Ad
j
ust the darkness ad
j
ust control. For help, see
“Adjusting the Print Darkness” in Chapter 5.
Print speed exceeds the
capability of the media.
Lower
y
our print speed or use Intermec media
recommended for your print speed.
Printhead, platen roller, or label
path are dirty.
Clean printhead, platen roller, and label path as
described in Chapter 3, “Maintainin
g
the
Printer.”
Uneven print contrast (density). Ad
j
ust the bias ad
j
ust screw. See “Correctin
g
Uneven Print Quality” in Chapter 5.
Poor quality label or ribbon stock. Use onl
y
Intermec label and ribbon stock to
ensure superior print qualit
y
and product
performance.
Ribbon wrinkling. Check to make sure that
y
ou installed the ribbon
correctl
y
. For help, see “Loadin
g
Thermal
Transfer Ribbon” in Chapter 2. Set the bias
ad
j
ust screw. See “Correctin
g
Uneven Print
Quality” in Chapter 5.
Ribbon installed upside down. Install ribbon with shin
y
side facin
g
the
printhead. See “Loadin
g
Thermal Transfer
Ribbon” in Chapter 2.
Direct thermal/thermal transfer
switch set in the wrong position.
Set the switch for the t
y
pe of media
y
ou are
usin
g
. For help, see “Loadin
g
Media Into the
Printer” in Chapter 2.