iPECS eMG800 - Page 253

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
240
STA
CO
TIME
START
DIAL/CLI/CPN NUM-1
COST
ACCOUNT CODE
DIAL/CLI/CPN NUM II
100 01 03:32 16/05/02 15:30 H100 03:02
 Call on CO Line 1 on May 16, 2002 at 3:30 pm placed on hold by station 100 for 3
minutes and 2 seconds had total duration of 3 minutes and 32 seconds.
STA
CO
TIME
START
DIAL/CLI/CPN NUM-1
COST
ACCOUNT CODE
DIAL/CLI/CPN NUM II
129 23 00:45 18/05/02 08:40 H100 RING 00:33
 Call on CO Line 23 on May, 18, 2002 at 8:40 am was transferred by station 100 to station
129 was on hold for 33 seconds.
The output for the Lost Call summary count report is shown in the figure below:
Lost call count start time: 05/01/02 09:31
Current time 26/04/02 16:32
Total Lost call count until now: 121
Operation
System Attendant
1. Press the [TRANS/PGM] button.
To print the summary Lost Call Count report
2. Dial “0115”, the Lost Call Count report code.
3. Press the [HOLD/SAVE] button.
1. Press the [TRANS/PGM] button.
To reset the Lost Call summary Count
2. Dial “0116”, the Lost Call Count Reset code.
3. Press the [HOLD/SAVE] button.
Conditions
1. When the Lost Call Count is reset, the SMDR port will provide a “count reset” message.
2. Individual Lost Call records are only available in real-time and not on-demand.
3. “Print Incoming Calls” and “Print Lost Calls” must be enabled in the SMDR Attributes
for the system to output real-time Lost Call records and for the Lost Call Count
summary report.
4. The fields of a Lost Call Record are the same as a normal SMDR Call Record.
Programming
Keyset Admin.
SYSTEM
SMDR Attributes (PGM 177)
SYSTEM DATA
Web Admin.
SMDR Attributes