33
8.15 SERVICE BULLETIN: 2014 J-300 Summer Logic Upgrade (July 29, 2014)
We have recently discovered a glitch in the summer logic code of the 2014 J-300 software. The issue
will result in the circulation pump turning off and on repeatedly at the summer logic threshold. For
example, if the spa is set for 100°F and reaches 102°F (two degrees above the set temp), the pump
will cycle off and on as long as the primary cycle is engaged and water temperature remains two
degrees above the set temp.
To correct this issue, the microchip on the PC board will need to be changed. The revision for the new
chip is REV 3.82 part #6660-289.
• This affects all 2014 J-300 model spas manufactured through 7/15/14.
• This issue poses no risk to the user, therefore there is no mandatory or immediate replacement
process in place. However, we recommend updating any 2014 J-300 models that are currently in
your inventory and replacing the chip when performing a service call for any other reason.
• Dealer inventory of service PC boards shipped prior to 7/15/14, 6600-293 & 295, should be
checked and upgraded, as needed.
• Chip puller part #6000-190
• Chips will be available to ship 7/30/14.
• Complete instructions for chip replacement will be posted on the E-tech News Center by 7/25/14.
• Order the chips under warranty and submit the claim like any other warranty service claim. We
will need the chips returned.
• We suggest replacing the chip at time of delivery. Field service calls will be paid at the normal
rate, spas not registered that are in your inventory will be paid at a rate of $30.00.
Once the new chip is installed, the CLEARRAY bulb should also be checked for proper operation by
verifying the green indicator light is lit on the CLEARRAY ballast.
If you have any questions please contact Technical Service at (866) 234-7727 ext. 71951
To Next Page
Loading...
Need help?
General