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Jacuzzi LED Series Troubleshooting
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Jacuzzi Hot T
ubs
14525 Monte Vista
Ave, Chino, CA
91710
Phone: (909) 606-7733, Fax: (909) 606-0195,
Website: http://www
.Jacuzzi.com
(B-12/14)
© 2014 Jacuzzi, Inc.
Printed in U.S.A.
59
Table of Contents
Default Chapter
3
Table of Contents
3
1 Standard Troubleshooting Approach (S.T.A.)
5
Why a Standard Troubleshooting Approach
5
How to Use the S.T.A
5
Professional Customer Service
5
Before Leaving the Shop
5
Fixing the Hot Tub
5
Before Calling Technical Support
5
Before Leaving the Customer
5
Satisfying the Customer
6
2 Electro Static Discharge (E.S.D.)
7
What Is It? What Does It Do
7
Avoiding E.S.D. Damage
7
What about Wrist Straps and Special Mats
7
Must Wrist Straps and Mats be Used When Replacing a Circuit Board
7
3 Main Control Panel Functions
8
J-300 Control Panel (2014+)
8
4 Control Panel Functions
9
Setting Water Temperature
9
Activate Jet Pumps
9
Light On/Off Button
9
Light Mode Button
9
Jets
10
Selecting Desired Massage Action
10
Waterfall Feature
10
Air Controls
10
5 Standard Programming Functions
11
Menu Programs Button
11
Primary Filtration Program
12
Change Filter Timer Program
13
Secondary Filtration Program
13
CLEARRAY Program
14
Economy Mode
14
Lock Mode
15
Top Menu Lock
15
6 Understanding Circuit Board Pin Assignments
16
Circuit Board Jumpers (All North American 60Hz 2-Pump Models)
16
Circuit Board Jumpers (All Export 50 Hz 2-Pump Models)
16
Circuit Board Jumpers (All North American 60 Hz 1-Pump Models)
16
Circuit Board Jumpers (All Export 50 Hz 1-Pump Models)
17
7 Troubleshooting Using the Control Panel
18
Control Panel Displays
18
Control Panel Default Display
18
Control Panel Status and Error Messages
18
Testing Flow
20
8 Troubleshooting Without the Control Panel
21
A no Heat or Not Enough Heat (All Models)
21
B no Heat or Not Enough Heat (All Models)
22
C no Heat or Not Enough Heat (All Models)
23
D no Heat or Not Enough Heat (All Models)
24
E no Heat or Not Enough Heat (All Models)
25
Intermittent Heating
26
Nothing Works
26
Hot Tub Doesn't Come on for Filter Cycle
27
House Breaker Trips
27
A J-300 Collection DCU Unit
28
C Hot Tub Light will Not Come on
29
No Jets
30
Ozonator Not Working (Optional)
31
CLEARRAY Not Working
32
Weak or Surging Jets
33
Jets Pump Runs and Quits During Jet Mode
34
Circulation Pump Not Working
35
Troubleshooting a Thermal Pump Cutout
36
Pump 1 Hums and will Not Start
36
SERVICE BULLETIN: 2014 J-300 Summer Logic Upgrade (July 29, 2014)
37
Microchip Replacement Procedure
38
Frame Jet Pump Change
39
Appendix
40
A1 Checking Voltage to Hot Tub
41
A2 Checking Current Consumption of Devices
42
A3 Checking Voltages to Devices
43
A4 Testing Flow Switch
44
A5 about Fuses
44
A6 the Watchdog
45
A7 Understanding Sanitizers
45
A8 Understanding Ph
46
North American 60 Hz 120V/240V Convertible 1-Pump Models
47
A10 North American 60 Hz 240V 2-Pumps Models
48
A11 Export 50 Hz 230V 1-Pump Models
49
A12 Export 50 Hz 230V 1- or 2-Pump Models
50
A13 Load Box Connection Diagrams a - D (North American 60 Hz)
51
A14 Temperature Sensor/Hi-Limit Sensor Resistance Chart
53
A15 Flow Switch Illustration
54
A16 Sensor Harness Diagram
54
A17 Transformer Test
55
A18 Troubleshooting the Optional Stereo System
56
A20 Glossary of Terms
58
Troubleshooting Data Collection Form
59
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Jacuzzi LED Series Specifications
General
Brand
Jacuzzi
Model
LED Series
Category
Hot Tub
Language
English
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