MULTIMEDIA 277
USING SIRIUSXM GUARDIAN™
SOS Call
Access To Emergency Services At The Push Of A
Button
SiriusXM Guardian™ In-Vehicle Assistance
Fe
atures
With SiriusXM Guardian™, your vehicle has
on
board assistance features located on the
rearview mirror or overhead console designed
to enhance your driving experience if you should
ever need assistance or support.
Description
SOS Call offers a convenient way to get in contact
w
i
th a SiriusXM Guardian™ Customer Care agent
in the event of an emergency. When the
connection between the vehicle and the live
agent is made, your vehicle will automatically
transmit location information. In the event of a
minor collision, medical or any other emergency,
press the SOS button to be connected to a call
center agent who can send emergency
assistance to your vehicle’s location.
NOTE:
Certain SiriusXM Guardian™ services are
de
pendent on an operational Uconnect system,
cellular network availability that is compatible
with the device in your vehicle, and GPS
network availability. Not all features of SiriusXM
Guardian™ are available everywhere at all
times, particularly in remote or enclosed areas.
How It Works
1. Push the SOS Call button; the indicator
l
ight will turn green indicating a call has
been placed.
NOTE:
In case the SOS Call button is acciden-
tally pushed, there is a 10-second delay
be
fore the SOS call is placed. The system
will verbally alert you that a call is about
to be made. To cancel the SOS Call
connection, push the SOS Call button on
the rearview mirror or press the Cancel
button on the touchscreen within
10 seconds.
During an SOS Call, the Bluetooth®
paired phone is disconnected so
incoming or outgoing calls will go through
your mobile device versus the hands-free
system which is not available due to the
SOS Call.
2. Once a connection between the vehicle and
a
SiriusXM Guardian™ Customer Care agent
is made, the agent will stay on the line with
you.
WARNING!
Some SiriusXM Guardian™ services, includ-
ing SOS Call and Roadside Assistance Call
wi
ll NOT work without a network connection
compatible with your device.
Center Light Status Description
Off No call activated
Green Active call in progress
Red System error
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