23
er, servos, etc.). Do not return your system installed in a
model car, boat, etc.
3. Preferably, use the original carton/packaging (molded
foam container), or equivalent, to ship your system. Do not
use the system carton itself as a shipping carton
—
you
should package the system carton within a sturdy shipping
container using additional packing material to safeguard
against damage during transit. Include complete name and
address information inside the carton, as well as clearly writ-
ing it on the outer label/return address area.
4. Include detailed information explaining your operation of
the system and problem(s) encountered. Provide an itemized
list of equipment enclosed and identify any particular
area/function which may better assist our technicians in
addressing your concerns. Date your correspondence, and
be sure your complete name and address appear on this
enclosure.
5. Include you name, mailing address, and a phone number
where you can be reached during the business day.
6. Warranty Repairs. To receive warranty service you
must include your original dated sales receipt to verify your
proof-of-purchase date. Providing that warranty conditions
have been met, your radio will be repaired without charge.
7. Normal Non-Warranty Repairs. Should your repair
cost exceed 50% of the retail purchase cost, you will be pro-
vided with an estimate advising you of your options.
Within your letter, advise us of the payment method you pre-
fer to use. The Horizon Service Center accepts VISA or
MasterCard, or we can return C.O.D. cash-only. If you prefer
to use a credit card, include your card number and expiration
date.
Mail your system to: Horizon Service Center
4105 Fieldstone Road
Champaign, IL 61821
Phone: (217) 355-9511
Warranty And Service
Information
Important Note: Be sure to keep your original dated sales
receipt in a safe place as you will be required to provide
proof of purchase date for the equipment to be serviced
under warranty.
Warranty Coverage
Your new JR Remote Control Radio System is warranted to
the original purchaser against manufacturer defects in mater-
ial and workmanship for 365 days from the date of purchase.
During this period, Horizon Service Center will repair or
replace, at our discretion, any component that is found to be
factory defective at no cost to the purchaser. This warranty is
limited to the original purchaser of the unit and is not trans-
ferable.
This warranty does not apply to any unit which has been
improperly installed, mishandled, abused or damaged in a
crash, or to any unit which has been repaired or altered by
any unauthorized agencies. Under no circumstances will the
buyer be entitled to consequential or incidental damages.
This limited warranty gives you specific legal rights; you
also have other rights which may vary from state to state. As
with all fine electronic equipment, do not subject your radio
system to extreme temperatures, humidity or moisture. Do
not leave it in direct sunlight for long periods of time.
Repair Service Directions
In the event that your JR radio needs service, please follow
the instructions listed below.
1. Check all on/off switches to be sure they are off. This will
speed the repair process of checking battery condition.
2. Return your system components only (transmitter, receiv-
JR XR-2 7/15/99 8:35 AM Page 23
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