Juniper SSR120 - Contacting Customer Support and Returning the Chassis or Components | 50

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CHAPTER

Contacting Customer Support and

Returning the Chassis or Components

Contacting Customer Support and Returning the Chassis or Components | 50

Main Page

Table of Contents3
Overview7
SSR120 Appliance Overview8
Overview8
Benefits of SSR1208
SSR120 Models9
SSR120 Chassis10
Front Panel of an SSR12010
Rear Panel of an SSR12012
Chassis Status Leds12
Network Port Leds13
SSR120 Power System14
Cooling System14
LTE Support on SSR120 Appliances15
Overview15
Antennas16
Firmware Upgrade Support17
Site Planning, Preparation, and Specifications18
Site Preparation Checklist for SSR12019
SSR120 Site Guidelines and Requirements20
General Site Installation Guidelines21
Site Electrical Wiring Guidelines21
Chassis Physical Specifications for SSR12022
Environmental Requirements and Specifications for SSR12022
Clearance Requirements for Hardware Maintenance of SSR12023
Requirements for Mounting an SSR120 Appliance on a Desktop or Other Level Surface24
Rack Requirements for SSR12024
Cable Specifications and Pinouts for SSR12025
Console Port Connector Pinouts for SSR12026
Pluggable Transceivers Supported on SSR12026
Initial Installation and Configuration27
Unpack and Mount an SSR12028
Unpack an SSR12028
Verify Parts Received with the SSR12029
Register Products-Mandatory to Validate Slas30
Mount an SSR120 on a Desk or Other Level Surface30
Mount an SSR120 on a Two-Post Rack31
Installing Antennas for the SSR120 Appliances that Support LTE33
Inserting the SIM Card34
Connect SSR120 to Power35
Connect Earth Ground to SSR12035
Connect Power to SSR12037
Power off the SSR12037
Connect SSR120 to External Devices38
Connect SSR120 to a Management Console39
Configuring SSR Software on the SSR12040
Configure the SSR120 Appliance from the SSR Conductor40
Quickstart from the OTP ISO43
Contacting Customer Support and Returning the Chassis or Components | 5049
Contacting Customer Support and Returning the Chassis or Components50
How to Return a Hardware Component to Juniper Networks, Inc50
Locating the Chassis Serial Number51
Contact Customer Support to Obtain Return Material Authorization51
Guidelines for Packing Hardware Components for Shipment52
Safety and Compliance Information53
Definitions of Safety Warning Levels55
General Safety Guidelines and Warnings58
Restricted Access Warning60
Qualified Personnel Warning63
Prevention of Electrostatic Discharge Damage63
Fire Safety Requirements65
Fire Suppression65
Fire Suppression Equipment65
Laser and LED Safety Guidelines and Warnings66
General Laser Safety Guidelines67
Class 1M Laser Product Warning68
Class 1M Laser Radiation Warning68
Class 1 Laser Product Warning69
Class 1 LED Product Warning70
Laser Beam Warning71
Unterminated Fiber-Optic Cable Warning72
Chassis and Component Lifting Guidelines74
Radiation from Open Port Apertures Warning75
Maintenance and Operational Safety Guidelines and Warnings76
Battery Handling Warning77
Jewelry Removal Warning78
Lightning Activity Warning80
Operating Temperature Warning81
Product Disposal Warning83
Action to Take after an Electrical Accident84
General Electrical Safety Guidelines and Warnings84
AC Power Electrical Safety Guidelines85
SSR120 Agency Approvals86
FCC Declarations87

Juniper SSR120 - Contacting Customer Support and Returning the Chassis or Components | 50

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