What to do if Kaba EF780 Door locks are in privacy mode?
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Chad PachecoAug 17, 2025
If the Kaba Door lock cannot be opened with a PIN code or a fingerprint from outside and the lock voice guide indicates "Privacy mode", it's likely that the privacy mode has been activated from inside. In this case, the door cannot be opened using a PIN code or a fingerprint from outside. The lock can be used again only after the privacy mode is deactivated from inside or by using the mechanical key.
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jasmine97Aug 20, 2025
Why is the auto lock not working on my Kaba EF780 Door locks?
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Lisa JonesAug 20, 2025
If the auto lock feature isn't working on your Kaba Door locks, first, verify that the [OPEN/LOCK] switch is on the right side. If it's on the left, the door won't lock automatically, even when closed. Also, ensure the gap between the door and the frame is less than 5mm.
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Angela FoleyAug 22, 2025
What to do if the alarm is on suddenly when the Kaba EF780 Door locks are touched?
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Laura RileyAug 23, 2025
If your Kaba Door locks' alarm goes off unexpectedly when touched, it might be due to a malfunctioning mortise sensor. To turn off the alarm, enter your PIN code, swipe a card key, or move the [OPEN/LOCK] switch to the right and hold it for about 5 seconds.
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Mark BrownAug 26, 2025
Why a locked Kaba Door locks cannot be opened by a fingerprint?
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Ashlee SpearsAug 26, 2025
If you're having trouble opening your Kaba Door locks with a fingerprint, make sure it's a registered fingerprint. Try wiping both your finger and the fingerprint reader. Also, try again by maximizing the contact area of your fingerprint on the reader. Keep in mind that if the lock is set to “Double Identification Mode”, fingerprint identification alone will not work.
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Tammy DavidAug 28, 2025
Why is the remote control not working for my Kaba EF780 Door locks?
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Vanessa NewmanAug 28, 2025
If the remote control for your Kaba Door locks isn't working, check if wireless communication is enabled. Also, check the remote control battery to ensure it's not flat.
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Tammy CruzAug 31, 2025
Why is the power not on for my Kaba EF780 Door locks?
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Ashley ColemanAug 31, 2025
If your Kaba Door locks are not powering on, check the battery. Ensure it's not faulty and is inserted with the correct polarity (+ -). Also, verify that the battery is not completely discharged.
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Michael ThompsonSep 2, 2025
What to do if I cannot register a fingerprint on Kaba EF780 Door locks?
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tiffany52Sep 3, 2025
If you're having issues registering a fingerprint on your Kaba Door locks, make sure to place your fingerprint on the reader within 10 seconds of the keypad illuminating. Also, ensure that you do not remove your fingerprint until identification is successful. Note that fingerprint registration or identification may be problematic if your fingerprint ridges are indistinct, damaged, or if the fingerprint belongs to a child.
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Cindy SanchezSep 5, 2025
Why is the wireless repay not working on my Kaba EF780?
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Beth KennedySep 5, 2025
If the wireless relay for your Kaba Door locks isn't working, check if the wireless relay battery is flat and check if it is a registered wireless relay.
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jennifer29Sep 8, 2025
What to do if the keypad does not illuminate with your palm touch on Kaba EF780 Door locks?
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daniel42Sep 8, 2025
If the keypad on your Kaba Door locks doesn't illuminate when touched or seems to malfunction, try touching the keypad again with your open palm.
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paul20Sep 12, 2025
Why there is no sound on Kaba EF780?
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Nicole JenkinsSep 12, 2025
If there's no sound coming from your Kaba Door locks, check if the lock is set to Mute.