Kapsys MiniVision2 - Phone Reset Procedures

MiniVision2 – User Manual
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I can’t receive phone calls
 Make sure your phone is on and connected to a network (overloaded network, unavailable).
 Check that airplane mode is off.
The sound quality of calls is not optimal
 During a call you can adjust the volume of the call with the Left and Right buttons.
 Control the GSM reception level with the shortcut Pound + 1 key.
No number is dialed when I select a number in my contact list
 Check that you have correctly registered this number.
 Check that you have selected the country prefix when calling abroad.
My correspondents can’t leave a message on my mailbox
 Check the availability of this service with your service provider.
I can’t access my voicemail
 Check that the voicemail number of your service provider has been properly entered.
 Try later as the network could be overloaded
Locked my SIM card
 You have entered an incorrect PIN code 3 times, please contact your service provider to
obtain the PUK unlock code.
How to reset my phone
In case of complete lockout of the device, it is possible to perform certain parameter reset of the
MiniVision2. To do this, dial one of the following codes using the physical keyboard from the home
screen, then validate with the OK button:
 *#111#: reset accessibility settings to their default values.
 *#333#: allows to perform a complete system reset. Deletion of all personal data installed
on the MiniVision2 (contacts, notes, messages, event, Wi-Fi, etc.)
 *#444#: allows to access to “Access Point Name” settings (advance setting).
 *#555#: allows direct access to the system language change screen.