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Bridget PetersonSep 6, 2025
What does Event E14 mean on my KaVo ELECTROmatic M Dental equipment?
- SSteven JacobsSep 6, 2025
Event E14 indicates motor overload. Relieve the motor, then stop and start it using the foot control.
What does Event E14 mean on my KaVo ELECTROmatic M Dental equipment?
Event E14 indicates motor overload. Relieve the motor, then stop and start it using the foot control.
What does Event E12 mean on my KaVo ELECTROmatic M?
Event E12 indicates no connection to the motor. Check and restore the correct connection. Replace the motor cord. If error persists, notify the service engineer.
Why is my KaVo Dental equipment not reaching maximum speed?
There are several possible reasons why your equipment isn't reaching maximum speed. The supply pressure might have changed significantly. Try repeatedly pushing the foot control down as far as it will go to start up the motor; the automatic calibration should increase the speed continuously up to the maximum pressure. There might be a kink or leak in the supply hose. Remove any kinks and check for damage. If there's damage or leakage, replace the supply hose. The motor or handpiece might be sluggish. Replace or repair the handpiece. If error persists, notify the service engineer.
What does Event E12 mean on KaVo Medical Equipment?
Event E12 on your KaVo Medical Equipment indicates no connection to the motor. Check and restore the connection. If that doesn't work, replace the motor cord.
What to do if my KaVo ELECTROmatic M Dental equipment malfunctions (no display, the LED on the rear of the device flashes)?
If your device malfunctions with no display but the LED on the rear flashes, it could be due to no voltage supply on the control panel or no connection to the control panel. Check and restore the correct connection. Try replacing the connection cord to the control panel or replacing the control panel itself. If error persists, notify the service engineer.
What to do if my KaVo Dental equipment malfunctions (no display, the LED on the rear of the device does not flash)?
If your device malfunctions with no display and the LED on the rear doesn't flash, the cause might be no voltage supply. Check and restore the correct voltage supply and connection. Check that the standby LED on the power supply is on. If the standby LED on the power supply is not on, replace the power supply. If error persists, notify the service engineer.
Why is there no or insufficient spray water in my KaVo Dental equipment?
There could be several reasons for insufficient spray water. The spray water regulation might be closed, so open it as much as possible. The water line could be soiled; in this case, pull off the handpiece and actuate the spray water in bursts to rinse it. Another cause may be that the filter insert is soiled, so replace the filter on the water inlet. Finally, the spray water on the treatment center or foot control could be closed, so open the spray on the treatment center. If the error persists, unscrew the turbine hose and check if any water flows. If no water flows, notify a service engineer.
What to do if SAFEdrive icon flashes yellow on my KaVo ELECTROmatic M Dental equipment?
If the SAFEdrive icon is flashing yellow, it means the motor is overloaded. If you are using a handpiece from a third-party manufacturer, deactivate SAFEdrive or use a high-speed handpiece from KaVo. If you are using a KaVo high-speed handpiece, relieve the handpiece of its load for at least 2 seconds by lifting it off the tooth. Once the motor reaches maximum speed again and the SAFEdrive icon turns yellow, continue working as usual, making sure to use intermittent mode as the operating mode.
What to do if SAFEdrive icon flashes red on my KaVo ELECTROmatic M Dental equipment?
If the SAFEdrive icon flashes red and the motor stops automatically, it indicates the motor is overloaded. If you're using a third-party handpiece, try deactivating SAFEdrive or switch to a KaVo high-speed handpiece. If you're already using a KaVo high-speed handpiece, take it out of the patient's mouth and inspect the handpiece head for temperature, damage, and ease of operation. If there's no damage or overheating, restart the motor by pressing the foot control again. Service the handpiece. However, if you notice damage or overheating, replace the handpiece or have it repaired.
What does Event E2 mean on KaVo Medical Equipment?
Event E2 on your KaVo Medical Equipment indicates that the foot control is being pressed during start-up. Avoid pressing the foot control when switching the unit on.
General| Motor Type | Brushless |
|---|---|
| Torque | 3.5 Ncm |
| Autoclavable | Yes |
| Type | Electric motor |
| Speed | Up to 40, 000 rpm |
| Control | Control unit with display |
| Connection | ISO 3964 |
| Material | Stainless steel |
| Compatibility | Compatible with most dental units with electric motor connection |
Read instructions before first startup to avoid misuse and prevent damage.
Measures to prevent infection risks from contaminated medical devices.
Precautions regarding the use of the product in areas with explosion risks.
Ensuring product's technical condition and performing user checks before operation.
Preventing liquid ingress to avoid electric shock and injury.
Guidelines for using approved accessories and combining with other equipment safely.
User training and qualification requirements for operating the device.
Defines the purpose and application of the ELECTROmatic in dental treatments.
Procedure for calibrating the foot control for optimal operation.
Instructions on how to adjust various device settings like speed, LUX, and key tones.
Steps to start the motor and reach the set maximum speed.
Instructions on how to adjust the amount of spray water for cooling.
How to change and save speed settings using the control panel or foot control.
Explanation of SAFEdrive for preventing overheating and burn injuries.
Instructions on how to enable or disable the SAFEdrive function.
Guidance on using SAFEdrive and handling alerts or errors.
Procedures for cleaning the unit, including preparation and manual methods.
Guidelines and recommended products for disinfecting the unit and spray water.
Troubleshooting steps for issues with spray water delivery or regulation.
Diagnosing issues when the device display is off or LED is not flashing.
Troubleshooting device issues when the control panel LED flashes.
Resolving problems where the maximum motor speed is not achieved.
Troubleshooting steps for a sluggish motor or handpiece performance.
Resolving problems with the LUX light being red or not turning on.
Actions to take when the SAFEdrive icon flashes yellow, indicating motor overload.
Troubleshooting SAFEdrive error status where the motor stops automatically.
Interpreting and resolving specific event error codes displayed by the unit.
Steps to resolve general internal system errors.
