Troubleshooting 4
S-Series Oscilloscopes Service Guide 71
Before You Contact Keysight
If you have read this Troubleshooting chapter and have unresolved questions
about troubleshooting the oscilloscope, be ready to provide system information
such as the current software version and installed options. This information will be
useful when you contact Keysight Technologies.
To find and save system information, follow these steps:
1 Click Help > About Infiniium....
A dialog box similar to this one appears.
2 Click Save Support Information. A zip file containing useful information is created
and saved to the desktop. You can email this file to your Keysight Technical
Support representative.
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