Kyocera ecosys M2735DW

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Troubleshooting > Clearing Paper Jams

Open the front cover and remove any jammed paper.

Remove originals inside the document processor.

Push the cover.

Main Page

Default Chapter1
- Operation Guide1
- Table of Contents3
Overview10
Machine Features11
Color and Image Quality Functions15
- Basic Color Modes15
- Adjusting Image Quality and Color16
Guides Provided with the Machine17
About the Operation Guide (this Guide)19
- Structure of the Guide19
- Conventions Used in this Guide20
Menu Map22
1 Legal and Safety Information34
Notice35
- Safety Conventions in this Guide35
- Environment36
- Precautions for Use37
- Laser Safety (Europe)38
- Safety of Laser Beam (Usa)39
- Safety Instructions Regarding the Disconnection of Power40
- Compliance and Conformity40
- Other Precautions (for Users in California, the United States)40
- Warranty (the United States and Canada)41
- Legal Restriction on Copying/Scanning42
- En Iso 777942
- Ek1-Itb 200042
- Wireless Connection (Mexico Only)42
- Security Precautions When Using Wireless LAN (if Equipped)42
- Limited Use of this Product (if Equipped)43
- Legal Information44
- Energy Saving Control Function50
- Automatic 2-Sided Print Function50
- Resource Saving - Paper50
- Environmental Benefits of "Power Management50
- Energy Star (ENERGY STAR®) Program50
2 Installing and Setting up the Machine51
Part Names (Machine Exterior)52
Part Names (Connectors/Interior)54
Part Names (with Optional Equipments Attached)56
Connecting the Machine and Other Devices57
Connecting Cables58
- Connecting LAN Cable58
- Connecting USB Cable59
- Connecting the Power Cable59
Power On/Off60
- Power on60
- Power off60
Using the Operation Panel61
- Operation Panel Keys61
Touch Panel62
- Home Screen62
- Display for Device Information66
- Functions Key67
- Display of Keys that Cannot be Set68
- Using the [Enter] Key69
- Using the [Quick No. Search] Key69
- Help Screen70
Login/Logout71
- Login71
- Logout72
Default Settings of the Machine73
- Setting Date and Time73
Network Setup74
- Configuring the Wired Network74
- Configuring the Wireless Network76
- Setting Wi-Fi Direct80
Energy Saver Function82
- Sleep82
- Auto Sleep82
- Sleep Rules (Models for Europe)83
- Sleep Level (Energy Saver and Quick Recovery) (Models Except for Europe)83
- Power off Rule (Models for Europe)83
Quiet Mode84
Quick Setup Wizard85
Installing Software87
- Software on DVD (Windows)87
- Installing Software in Windows88
- Uninstalling the Software94
- Installing Software in Mac Computer95
- Setting TWAIN Driver97
- Setting WIA Driver99
Checking the Counter100
Additional Preparations for the Administrator101
- Sending Documents to a PC101
- Strengthening the Security101
Command Center RX102
- Accessing Command Center RX103
- Changing Security Settings104
- Changing Device Information106
- E-Mail Settings108
- Registering Destinations112
Transferring Data from Our Other Products113
- Migrating the Address Book113
3 Preparation before Use119
Loading Paper120
- Precaution for Loading Paper120
- Selecting the Paper Feeder Units121
- Loading in the Cassette122
Precautions for Outputting Paper125
- Paper Stopper125
Preparation for Sending a Document to a Shared Folder in a PC126
- Making a Note of the Computer Name and Full Computer Name126
- Making a Note of the User Name and Domain Name127
- Creating a Shared Folder, Making a Note of a Shared Folder128
- Configuring Windows Firewall131
Registering Destinations in the Address Book136
- Adding a Destination (Address Book)136
- Adding a Destination on One Touch Key (One Touch Key)142
4 Printing from PC145
Printer Driver Properties Screen146
- Displaying the Printer Driver Help147
- Changing the Default Printer Driver Settings (Windows 8.1)147
Printing from PC148
- Printing on Standard Sized Paper148
- Printing on Non-Standard Sized Paper150
- Canceling Printing from a Computer153
Printing from the Handheld Device154
- Printing by Airprint154
- Printing by Google Cloud Print154
- Printing by Mopria154
- Printing with Wi-Fi Direct154
Printing Data Saved in the Printer155
- Specifying the Job Box from a Computer and Storing the Job155
- Printing Documents from Private Print Box156
- Deleting the Documents Stored in the Private Print Box156
- Printing Document from Stored Job Box157
- Deleting the Documents Stored in the Stored Job Box157
- Printing Document from Quick Copy Box158
- Deleting the Documents Stored in the Quick Copy Box158
- Printing Document from Proof and Hold Box159
- Deleting the Documents Stored in the Proof and Hold Box159
Monitoring the Printer Status (Status Monitor)160
- Accessing the Status Monitor160
- Exiting the Status Monitor160
- Quick View State160
- Printing Progress Tab161
- Paper Tray Status Tab161
- Toner Status Tab161
- Alert Tab162
- Status Monitor Context Menu162
- Status Monitor Notification Settings163
Configuration Tool164
- Accessing the Configuration Tool164
- Exiting the Configuration Tool165
- Configuration Tool Settings Screen166
- Device Overview168
5 Operation on the Machine169
Loading Originals170
- Placing Originals on the Platen170
- Loading Originals in the Document Processor171
- Place the Originals172
Loading Paper in the Multipurpose Tray173
- The Operation Panel174
Favorites176
- Registering Favorite Using the Wizard Mode177
- Registering Favorite Using the Program Mode178
- Recalling Favorite Using the Wizard Mode179
- Recalling Favorite Using the Program Mode180
- Editing Favorite180
- Deleting Favorite180
Application181
- Installing Applications181
- Activating Applications182
- Deactivating Applications183
- Uninstalling Applications183
Registering Shortcuts184
- Adding Shortcuts184
- Editing Shortcuts185
- Deleting Shortcuts185
Copying186
- Basic Operation186
- Canceling Jobs187
Frequently-Used Sending Method188
Sending Document Via E-Mail189
- Configuring Settings before Sending189
- Sending Scanned Document Via E-Mail189
Sending Document to Desired Shared Folder on a Computer (Scan to PC)191
- Configuring Settings before Sending191
- Sending Document to Desired Shared Folder on a Computer191
Sending Document to Folder on an FTP Server (Scan to FTP)194
- Configuring Settings before Sending194
- Sending Document to Folder on an FTP Server194
Scanning Using TWAIN or WIA196
- Configuring Settings before Sending196
- Scanning Document Using Application196
Useful Sending Method197
WSD Scan198
- Installing Driver Software198
- WSD Scan199
Scanning with File Management Utility200
- Configuring Settings before Sending200
- Recalling a Favorite Configured in FMU200
Using Fax Server to Send a Fax (Fax Server Transmission)201
- Configuring Settings before Sending201
- Using Fax Server to Send a Fax201
Sending to Different Types of Destinations (Multi Sending)203
Send to Me (E-Mail)204
- Configuring Settings before Sending204
- Sending a Document to the Mail Address of the Logged in User204
Canceling Sending Jobs205
Handling Destination206
- Specifying Destination206
- Choosing from the Address Book207
- Choosing from the External Address Book209
- Choosing from the One Touch Key210
- Checking and Editing Destinations210
- Confirmation Screen of Destinations211
- Recall211
How to Use the FAX Function212
Using Document Boxes213
- What Is Job Box213
- What Is Removable Memory Box213
- Sub Address Box/Polling Box213
Operating Using Removable USB Memory214
- Printing Documents Stored in Removable USB Memory214
- Saving Documents to USB Memory (Scan to USB)216
- Check the USB Memory Information217
- Removing USB Memory217
6 Using Various Functions218
Functions Available on the Machine219
- About Functions Available on the Machine219
- Copy219
- Send221
- Removable Memory (Store File, Printing Documents)223
Functions225
- Paper Selection226
- Zoom227
- Density228
- Duplex229
- Combine231
- Color Selection233
- Collate233
- Original Size234
- Original Orientation235
- Mixed Size Originals236
- Original Image236
- Ecoprint237
- Sharpness237
- Contrast238
- Background Density Adj. (Background Density Adjustment)238
- Skip Blank Page239
- Continuous Scan239
- Job Finish Notice240
- File Name Entry241
- Priority Override241
- File Format242
- Pdf Encryption Functions243
- Duplex (2-Sided Original)245
- Sending Size246
- File Separation246
- Scan Resolution247
- E-Mail Subject/Body247
- FTP Encrypted TX248
- Storing Size248
- Encrypted PDF Password249
- JPEG/TIFF Print249
- XPS Fit to Page249
7 Status/Job Cancel250
Checking Job Status251
- Details of the Status Screens252
- Checking Detailed Information of Jobs256
Checking Job History257
- Checking the Detailed Information of Histories258
- Sending the Log History258
Job Operation259
- Pause and Resumption of Jobs259
- Canceling of Jobs259
Device/Communication260
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)262
8 Setup and Registration (System Menu)263
System Menu264
- Operation Method264
- System Menu Settings265
- Language267
- Report267
- Report Print267
- User Property269
- Cassette/Mp Tray Settings270
- Multipurpose Tray271
- Common Settings272
  - Default Screen272
  - Original Settings273
  - Paper Settings275
  - Function Defaults278
  - Preset Limit279
  - Error Handling280
- Home281
  - Keyboard Layout281
  - Usb Keyboard Type281
  - Format Sd Card281
- Copy282
- Send283
- Document Box284
- Fax284
- Application284
- Internet285
- Address Book/One Touch285
- User Login/Job Accounting286
- Printer287
- System/Network289
  - Interface Block Setting299
  - Security Level300
  - Optional Memory301
- Date/Timer/Energy Saver302
- Adjustment/Maintenance305
9 User Authentication and Accounting (User Login, Job Accounting)306
Overview of User Login Administration307
- Managing the Job Account from PC307
Enabling User Login Administration308
Setting User Login Administration310
- Authentication Security310
- Adding a User (Local User List)311
- Changing User Properties314
- User Login Administration for Printing317
- Managing the Users to Scan Using TWAIN318
- Managing the Users to Scan Using WIA319
- Managing the Users that Send Faxes from a PC320
- Group Authorization Settings321
- Guest Authorization Set324
- Obtain NW User Property326
- Simple Login Settings328
- ID Card Settings331
- PIN Login Settings332
Using User Login Administration333
- Login/Logout333
Overview of Job Accounting334
- To Manage the Number of Sheets Used on Jobs Printed from a PC334
Enabling Job Accounting335
- Job Accounting Access335
Setting an Account336
- Adding an Account336
- Restricting the Use of the Machine337
- Editing an Account338
- Deleting an Account339
- Job Accounting for Printing340
- Job Accounting for Scan Using TWAIN341
- Job Accounting for Scan Using WIA342
- Job Accounting for the FAX Transmitted from a Computer343
Configuring Job Accounting344
- Default Setting344
- Counting the Number of Pages Printed345
- Print Accounting Report346
Using Job Accounting347
- Login/Logout347
Unknown User Settings348
- Unknown ID Job348
- Registering Information for a User Whose ID Is Unknown349
10 Troubleshooting351
Regular Maintenance352
- Cleaning352
- Cleaning Glass Platen352
- Cleaning Slit Grass353
- Cleaning the Inside of the Machine354
- Toner Container Replacement357
- Loading Paper360
Using the Maintenance Menu361
Troubleshooting362
- Solving Malfunctions362
- Machine Operation Trouble362
- Printed Image Trouble365
- Responding to Messages368
Adjustment/Maintenance382
- Overview of Adjustment/Maintenance382
- Drum Refresh382
Clearing Paper Jams383
- Jam Location Indicators383
- Remove any Jammed Paper in Cassette 1384
- Remove any Jammed Paper in Cassette 2386
- Remove any Jammed Paper in Cassette 3388
- Remove any Jammed Paper in the Multipurpose Tray390
- Remove any Jammed Paper Inside of the Machine391
- Remove any Jammed Paper in Rear Cover395
- Remove any Jammed Paper in the Document Processor398
11 Appendix400
Optional Equipment401
- Overview of Optional Equipment401
- Optional Applications405
- Starting Application Use405
- Checking Details of Application406
Character Entry Method407
- Entry Screens407
- Entering Characters409
Paper410
- Basic Paper Specifications410
- Supported Paper410
- Choosing the Appropriate Paper411
- Moisture Content411
- Special Paper414
Specifications418
- Machine418
- Copy Functions420
- Printer Functions420
- Scanner Functions421
- Document Processor421
- Paper Feeder422
Glossary423
- Apple Talk423
- Auto Paper Selection423
- Default Gateway423
- Ecoprint Mode424
- Job Box425
- Printer Driver425
- Ram Disk426
- Subnet Mask426
Index428

Kyocera ecosys M2735DW

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