10-26
Troubleshooting > Troubleshooting
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Message Checkpoints Corrective Actions
Reference
Page
The cover is open. Is the top cover of the document
processor open?
Close the document processor
cover.
―
Is there any cover which is open? Close the cover indicated on the
screen.
The manufacturer
assumes no
responsibility for
damage caused by a
non-genuine toner.
Is the installed toner container our
own brand?
We will not be liable for any damage
caused by the use of third party
supplies in this machine. If you want
to continue, select [Next].
―
The password does not
meet password policy.
Is the password expired? Change the login password.
Job is canceled. Select Press
[End].
page 9-5
Is the password policy requirement
(such as password length or
required characters) changed?
Confirm the password policy
requirements and change the login
password.
Job is canceled. Select Press
[End].
page 9-5
The slit glass requires
cleaning.
— Clean the slit glass. page 10-3
This memory is not
formatted.
Is the USB drive formatted by this
machine?
Perform [Format] on this machine. page 7-11
Toner is empty. — Replace the toner container to our
specified toner container.
page 10-6
Toner is low. (Replace
when empty.)
— It is almost time to replace the toner
container. Obtain a new toner
container.
―
Message Checkpoints Corrective Actions
Reference
Page
Unknown Toner
Installed. PC [K]
Does the installed toner container's
regional specification match the
machine's?
Install the specified container. —
Message Checkpoints Corrective Actions
Reference
Page
Warning low memory. — Cannot start the job. Try again later. —
Message Checkpoints Corrective Actions
Reference
Page
You cannot use this box.
Job is canceled.
— You cannot use the specified box.
Job is canceled. Select [End].
—
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